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  • 5.0 star rating
    1/8/2010

    Upon visiting Garlands, I was meeting up with an old friend and we sat, in the window all afternoon, shooting the breeze and giggling over an enormous pot of tea.

    I had the pleasure of meeting the entrepreneurial owner of the business, who not only has Garland's, but has also opened a gaming shop a few streets away.

    Garland's looks very theatrical inside, with set-style painting on the walls. Its a nice relaxing cafe set back from the busy streets of Cardiff, that does really great and generously portioned chocolate cake. I would highly recommend popping in, the staff are lovely too!

  • 3.0 star rating
    28/5/2013

    Extremely pleasant spot off the main road for some tea, coffee, or lunch. They have a wide selection of Welsh rarebit and hot chocolates, both of which I highly recommend. The ambience is really warm and inviting. However, the service was pretty slow.

  • 4.0 star rating
    11/5/2010
    First to Review

    This is the perfect little place for a breakfast or just for a coffee and a bit of escapism. Its one of Cardiff's hidden gems and is always busy around lunch time.

    Its a traditional looking cafe with a really warm welcome and good honest value food. The breakfasts are delicious and they use quality local produce and offer free coffee top ups, they are available all day too so perfect hangover haunt.

    Try the pancakes, you won't regret it.

  • 3.0 star rating
    3/10/2010

    Beautifully situated just after the entrance to the Duke Street Arcade, Garlands is in an ideal spot to pick up customers who've been emptying their wallets all morning. There's very little coffee shops in the Cardiff arcades can do wrong, if they serve you and aren't offensive you still remain relatively happy because you're in such a nice spot.

    A nice selection of food rewards those stopping by for lunch; a good range of traditional Welsh fare is on offer. Lamb Broth, Welsh Rarebit and Leek, Goats Cheese and Hazelnut tart are just a hint at the tasty treats available.

    I do have one problem with Garlands; it's so dark. Seriously, just put the lights up a notch chaps.

    'What are you eating?'
    'I don't know, I can't see it. Hang on let me try it. Ah yes, soup.'
    'That's my lunch'
    'Oh I am sorry, would you like some of mine?'

    Please put up the lights, eating in the dark is just silly. Otherwise Garlands is lovely.

    • Qype User alama…
    • Cardiff
    • 3 friends
    • 27 reviews
    4.0 star rating
    24/1/2009

    Garland's serves excellent food- the presentation is lovely, the atmosphere is oddly remniscent of another era (probably the 1970s), and the staff are friendly.

    I've been here a few times for lunch and for brunch, and the best thing about the place is that they are one of the few in Cardiff to serve a QUALITY all-day breakfast! The portions are quite small though- every time I've been we've all been left wanting more. Prices are pretty high for Cardiff- expect to pay over a fiver for two American-style pancakes with a tiny pot of maple syrup. They're EXCELLENT pancakes though. ;)

    This is a fairly popular place at lunch, and on the weekends there are frequent waits! There are a few tables set up outside the entrance, but this is a COLD option in the winter.

    • Qype User larvly…
    • Cardiff
    • 0 friends
    • 2 reviews
    1.0 star rating
    29/5/2012

    If I could give this no stars I would. I am an easy going person and decided to take my Mum, my teenage son and sister along with a baby each for a family breakfast. We waited on an outside table and a lady took our order for some Welsh breakfasts and said she'd get us a coffee while we were waiting for the food to be cooked. We waited outside for 25 minutes. In the meantime a couple who arrived after us had been served two drinks and two plates of pancakes.
    We were getting a little impatient since we hadnt even had a coffee in this time. I entered the cafe (with a friendly smile!) and said to the man we've been waiting a while for the coffee. He looked flustered so I repeated the lady had said she'd get coffees while the breakfasts were cooking. He said the food is cooking. I said well we've been waiting 30 minutes now and others have come and gone. He said to my absolute shock If you're not happy, you don't have to stay! I said we've already waited this time, we're hungry and all we wanted was a coffee whilst waiting and others had come and gone. He said 'Well it doesnt work that way!" I asked if I could speak to the manager and he said "I'm the owner!" There was further dialogue but we got nowhere. He was bad tempered and not a people person and I dont think he'll be around for long based on the service.
    Suffice to say we couldnt bring ourselves to eat the food. I had bought these breakfasts on the Living Socials site and I am unsure if I can get a refund but really and truly, I could never recommend this restaurant as it was unjustified the way the 'owner' spoke to us and the inconsiderate way he treated us after being kept waiting a long time.
    On the bright side, it was such a shock to be treated in such as way it has become a benchmark in how bad customer service can get and will provide a giggle for us later on in the future.There is no bias in this review.

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From the business

Specialties

Delicious homemade meals, freshly prepared snacks, Fair Trade tea/coffee, and an ambience unique to Cardiff's arcade culture.
The quintessential coffee house - friendly, local and independent

History

Established in 1971.

This Coffee Shop is dripping in history, lit by an original chandelier from the Cardiff Castle itself and with a period decor that could be found nowhere else, this room will take you to another era... a must see for Cardiff.

Meet the Business Owner

Rhys M.
Rhys M. Business Owner

Having been brought up in a family of coffee shop owners, access to coffee machines was easy, so I got my practice in early!
Years later I have my very first coffee shop and hope to put it to good use.
Massive food fan, obsessive about coffee and into good music.