- Nearest Public Transport:
Tottenham Court Road
Mon-Fri 8:00 - 19:00
Sat-Sun 9:00 - 18:00
- Price Range:
- Accepts Credit Cards:
- Outdoor Seating:
- Wheelchair Accessible:
Recommended Reviews for Flat White
112 reviews in English
Review from Erica U.
Apparently the coffee here is good. But i don't drink coffee so I'll take everyone else's word for it.
I had the avocado and goat cheese toasty and it wasn't anything crazy, but it was decent. So i had another toastie, (don't judge me i was really hungry) the Manchengo, red pepper and tomato and it was super nice.
The space is simple and small, so if you can score a table you're winning!
Review from Andreas P.
Flat white sets the rules for smooth coffee in London. Their coffee is so easy to drink and the flavours outstanding. I wouldn't mind a more dense roast to be precise.
Outstanding coffee with this place being one of the initiators of the new wave of coffee shops in London.
There's not much more to say really - pastries are tasty, coffee is on the expensive side (we're talking pennies here but still) and the ambiance isn't the best.
No wifi, talk to each other says the sign.
Review from Valerie S.
I will admit, I had no idea that Berwick Street existed. For some reason, most of my forays into Soho had stopped somewhere south of the area, and when I was working on a photo shoot, the creative director thought it might be nice to include Flat White as part of the shoot. Not a huge lover of coffee, but a lover of free things, I decided that sounded perfectly nice to me.
We sat on the benches outside and sipped the Flat White. Luckily it wasn't too busy, as every time the door was opened, it would come flying at me and I'd have to catch it. Inside was cute, though quite tiny near the bar, but had a comfortable coffee shop feeling -- this is no prim tea or froofy latté place.
The coffee itself I can't speak too, because I'm actually much more a prim tea or froofy latté person, but it was different and interesting. I loved the coffee mugs and cups, and the whole experience as a 'sit in' coffee experience, was quite nice. I guess this is where Flat White really took off from, so that's a talking point among coffee aficionados.
Review from Kai M.
Brusque service, expensive coffee in tiny portions, and awkward layout that has you half-blocking the doorway if you're waiting for a takeaway cup? I'm just not seeing the charm. The eponymous flat white was a watery, somewhat overextracted long macchiato. Not very smooth, not particularly bracing, and with a harsh finish. This place just doesn't stand out for me in a neighbourhood that has a handful of solid caffeine purveyors.
Review from Aus B.
- 1 friend
Almost 5 stars. The strong flat white I had could have been hotter. It was warm but not hot. The taste of the flat white was perfect just needed a little more heat in my opinion. Mostly likely my moderately hot coffee was a one-off since they seem to have a ton of regulars.
I am a fan. Staff is friendly and not overly hipster like. The place looks and has a feel of hipster/trendy but once you step in the vibe is relaxed and laidback.
Good spot for a coffee and snack if in soho.
Review from Trudi C.
Great little place! I've been doing a tasting selection of flat whites across London, I get to a place bearing the name...and have a cappuccino. The mind works in mysterious ways :P
Tasty little cappuccinos with the good old art on top! My mum ordered an iced coffee, and the staff were sweet enough to bring over an extra glass of the leftovers when they made it, all for free :) Mum was very happy, which is good enough for me!
Review from Benjamin K.
- 47 friends
I used to like Flat White... then it closed, all of the staff was replaced, and they made some marginal improvements to the store. Unfortunately, the coffee has really suffered in my opinion.
I'm now suffering through a watery, bitter, and unpleasant Long Machiatto.. it will be my last one from Flat White.
Review from Jing Shyang Y.
Not much to say. But does extremely nice Mochas. Strangely they do a large size for take-away but only normal/small size for drinking inside (is that a hint?)
The staff were friendly and nicely explained drinks I didn't recognise on the menu. One of them an italian ice cream espresso. They mentioned this was due to be taken off the menu possibly due to it's non-popularity, so try that before it goes or try and save it!
Perfect for stopping at after a meal in Chinatown/Soho.
Review from Grant T.
It was Saturday, the place was packed. It's tiny. We waited in the queue. We ordered four coffees.
First, they don't take cards. As an avid Amex user, I'm used to places not taking Amex, but no cards at all? It's a bit irritating.
We scrounged up enough money. (It wasn't hard really, there were four of us.)
We got our coffees. My cappuccino was okay. Nothing great. Better than Starbucks, but that's not hard. Not as good as other New Zealand coffee places in London and definitely not as good as other coffee places in Soho.
My friend's Americano was way too diluted.
It's not worth the queue. Give it a miss.
Review from Gareth R.
- 14 friends
Review is only for the coffee, as a take-away. It does not reflect the food or sitting-in experience.
I'll keep it short and sweet - this is categorically some of the best coffee I've ever had the pleasure of having. Their Flat White was revelatory - and I do not say that lightly. As a ristretto drinker I had yet to have been tempted by what I considered to be the meek and pallid world of coffee with milk. Now, I heartily recant my ignorant ways.
Review from Lorrie M.
I'm really kind of confused at this place. But I guess I am more generous than my awesome London host Yee Gan O. who gave this place 2 stars.
We were set to meet up here in the morning (they are supposed to be open at 9am!) for coffee and a quick breakfast before heading off to explore London. I arrived about 20 minutes late because I ended up taking a bus (the tube was not running from my station) and the bus ended up taking a detour ... regardless, when I arrived I found Yee Gan sitting outside.
To my surprise, although 4-5 people had shown up at Flat White and went inside (presumably workers), they were not open for business. We further inquired as to when they would be open as it was 35 minutes past 9:00am at this point and the frantic man who was at the door said "I don't know, I don't know!" and practically slammed the door on us.
Interesting? We ended up being referred to their other place, Milk Bar? or something. We eventually found it, but that was just really bizarre and strange.
Review from Yee Gan O.
From my trips to the States, I've come to realise that American Yelpers are very particular about their coffee. Being a non hot drink drinker myself, I've not come to appreciate the subtle variations in beans, tempering, water temperature etc which my friends assure me are essential to producing the perfect brew
My visiting Yelp Elite friend Lorrie M from California was a on a tight schedule for her whistlestop 3 day visit to London and after reading good reviews for Flat White's coffee, she had timetabled in breakfast on Sunday
We duly arrived promptly at opeing time with a few other customers to be confronted by a shut sign though there were signs of life inside. However, we were duly ignored until another worker turned up and the guy inside unlocked the door
"We're opening late today because we have no workers."
No apology or approximate opening time given. The tone of voice was definitely not welcoming
His colleague rescued one star back on this review by suggesting on the way out that we could follow him to Milk Bar, which was open and run by the same company
Flat White? More like flat line on the EEG brain tracing part of that guy's brain dealing with customer service
Review from Chris M.
Review from Sarah F.
- 13 friends
Visiting Flat White was a big meh moment for me. From all the reviews, it looked amazing, but when I arrived I saw a very cramped, small place that was hideously busy. It was dark and dingy and my seat was uncomfortable.
The coffee was so-so, I got the cheese toastie sandwich (cheapest food on the menu) and it was also so-so. Nothing to write home about, nothing to come back for. From the sound of things, the best bit is breakfast, but I know much better breakfast places than this.
Flat White isn't the place to come and have a relaxing coffee and read. It is the place you come to pose and show yourself to be the hippest in town, with a fern on your latte, sorry- flat white. Rubbish.
Review from Alex R.
Served by the ultra cool hipster dude complete with comedy moustache and trilby hat. The shop a had a cool laid back feel but was rather noisy dispite being fairly quiet when I was there. It was very hot inside and they didn't have their fans turned on. (are they just decorations?)
Flat white cost £2.50 worth the extra 10p compared to foxcroft & ginger? Served in a plain white Ikea esq cup, the flavour was strong with earthy bitter tones not as smooth a finish as I like. The froth not as fine as it could be but creamy enough and in the right proportions with the coffee.
Liked the self serve water on the corner of the bar nice touch! However the door to the kitchen banged loudly on staff going through interrupting my reading.
Personally I prefer F&G with its weird styling, quiet basement and in my opinion a better flat white than the namesake coffee house.
Review from Helen C.
Tasty breakfast and GREAT coffee.
Personally I think the place itself lacks a bit of personality - perhaps all the staff were hungover but I wasn't feeling the great coffee -or anything- passion on the saturday morning we went.
The cakes look great and the eponymous flat white was one of the best I've had here (I was suffering withdrawals from NZ so that was nice). However I wouldn't travel here but I'd pop in if in the area.
Review from Jessica H.
- 7 friends
This place is tiny so more a place for a quick break from shopping.
But it has THE BEST COFFEE IN SOHO.
They take coffee-making to an art form. You might not be a coffee snob or expert, but you will recognise the difference when you try this small but perfectly formed cup of coffee.
And just so you know the background, the owners are from New Zealand, which in most cases guarantees a much better than average cup. They give the Italians a run for their money. (Disclaimer, I am kiwi so may be biased in this area).
Review from James A.
Review from Qype User (1sophi…)
Review from Laura N.
I don't claim to know anything about cars or law, rocket science or brain surgery, deep sea fishing or migratory patterns of birds.
But I know coffee. Believe.
Upon moving to London, I wasn't concerned about the rumors of terrible food (which were vastly misjudged, might I add). But the fear of terrible coffee sent chills up my constantly caffeinated spine. You see, it has been consistently proven in my life that the further East I travel from the Northwest coffee motherland, the exponentially worse the coffee gets. I had a string of nightmares in New York upon learning that Dunkin' Doughnuts was a legitimate coffee stop.
And then I found Flat White. The familiar sounds of shot pulling and milk steaming combined with the transcendent scent of freshly roasted beans made me an instant believer. After the proverbial milk swirling and table pounding, a masterful piece of coffee art was innocuously presented.
One sip revived me, resurrected me, even turned me on a bit? It's true, I was completely turned by a large flat white. (Now there's a phrase I never anticipated joyfully announcing!)
Review from Lizzie G.
- 1866 friends
I'm a mean mean lady who demands filter coffee, do you hear me?! I want filter coffee, no giving me a watered down espresso is not a filter coffee...you are a coffee shop right? You have a menu board with a selection of coffee types, yes, yes you do. Then where the hell is that regular coffee!!!!
My americano was lovely, and the fresh cakes that arrived while I sat there with Cindy looked to die for but I'm just not impressed by this place. What no toilet? Isn't coffee a laxative? Bit silly not to have a bog in a place that serves coffee really isn't it!
Review from Larissa G.
Because of all the hype, I finally got around to visiting this place. When I entered the cafe, I was worried that all the tables were occupied and that I would have to simply get a take away flat white, which incited an immediate sense of disappointment as I was ready to sit down and truly enjoy the purported best coffee in London.
I did find a seat, though, after a brusque exchange at the till, and quickly wedged myself in to wait for my cup to arrive. Looking around me, I was a bit disenchanted by the obviously dirty tables, with not only dried coffee stains but visible crumbs from previous customers. The music was playing at a markedly higher-than-conversational volume, thus making it impossible for me to concentrate on the obligatory coffee-shop reading I'd brought with me. The booth seat was far from comfortable, and not just in the no-lumbar-support sort of way. I could easily elbow my neighbours on both sides.
My aforementioned disenchantment was increasing exponentially.
But then, my flat white arrived. And I found myself transplanted in a world of unicorns, rainbows, and the best coffee I've ever tasted in the UK. The ten minutes or so it took me to finish a truly marvellous cup of coffee floated by in a caffeine-induced euphoria.
But then, I found myself back in the cramped and sort of dirty cafe with somewhat surly staff.
I was tempted to give the cafe a three-star rating, because, really, it fell well short of fostering friendly cafe culture.
But that coffee . . . I will have dreams of it. Even if a 6-ounce cup cost me £3.
Review from Lena W.
- 43 friends
Los Angeles, USA
"Come with me," my friend said, "and I'll show you the best coffee in London!"
A tall order. And so we queued up at Flat White. I haven't been to enough coffee houses in London to be able to adequately comment on whether it's the best in all of the city. But it is very, very good. And the atmosphere is pretty cozy, too.
Review from Evelyn L.
- 11 friends
Really? Good coffee? In LONDON? Are you sure?
YES. My friend took me here with the promise of a taste of home (I'm from Australia) and she delivered! Not ONLY can you order a flat white (a concept London baristas stare blankly at the suggestion of) but they also have Banana bread, another foreign idea for Britons.
The place is tiny, so you'd be lucky to get a seat but you should absolutely bring a friend here & show them the BEST coffee in London. (ie, actual coffee).
Review from Vikki M.
A friend and I had a chat about Australians and their love affair with caffelatte the other day. He ranted about Time Out's 'best places to drink a cup of joe' list for 2010 - so I told him that my favourite place to get one was Flat White.
Turns out, that's because it's run by Australians (or New Zealanders if you read the reviews below!)
Anyway, in a tiny little shop on Berwick Street sits this beauty of a coffee shop. If you get a seat, you'll be lucky, but it really does serve the best cappuccino (and latte, apparently) in Soho. This is the place to go at three in the afternoon, or to grab something to take out. It's not a lounging café. You go there for sheer quality, and the fact that it comes at a fairly decent price.
Review from Natalie P.
When I visited Flat White a few years ago, I was really disappointed. It really didn't live up to the hype and had probably been a bit of a victim of it's success with publications like Time Out listing it as one of the best places for coffee in London, etc.
The flat white I had was nice - had better though - and the staff definitely need to try harder, far too laid back (yes you're Antipodean but you still need to be quicker) and pretentious.
Review from Mathias H.
Located in Soho close to Berwick Street market the place has been really busy every time I have been there. Not really a problem since many people tend to not sit and linger. They do truly make good coffee. The first time I went there I did however have higher expectations since I heard things like "best coffee in London" etc. They do not quite deliver on that but you will probably get a good coffee no matter what you order (I had flat white, cortado and espresso and all have been to my liking)
The food is nothing special and the service leaves somethings be desired - the line between laid back and slow/lazy is very thin...
Review from Reece T.
- 39 friends
Silver Lake, Los Angeles, USA
Being a Kiwi, I couldn't wait to try this antipodean cafe run by New Zealanders AND Australians, neither of whom will agree where the Flat White came from, nor the Pavlova. I was a little disappointed by the coffee. It wasn't exactly like I am used to in New Zealand, and I have been back 5 times to NZ in the past 2 1/2 yrs. It was way better than what McDonalds calls a Flat White in the UK. My local cafe in Los Angeles (The Lyric, in Silver Lake) , makes a Flat White which most times is comparable and sometimes better than what The Flat White serves; very unusual for a US Coffee shop where you don't expect anything too great!!
A good Flat White is Espresso blended with textured milk which becomes very velvety and smooth!!
Review from Michael L.
- 16 friends
I did some searching on Google for amazing espresso in London and Flat White kept coming up. I'm out here on holiday and decided to drop in.
I have to admit that I was disappointed. The coffee was OK and the sandwich I had was pretty amazing, but the atmosphere left a lot to be desired. The people working didn't seem too cheery and the inside was dark and dingy, with the music too loud to have a reasonable conversation. One of the nice things about cafes is that you can actually have a conversation at a reasonable volume, but in the case of Flat White it wasn't much better than a bar.
I'm a much bigger fan of the nearby Fernandez & Wells.
Review from Thomas W.
- 18 friends
Flat White has more Australians/ Kiwis in it than a bedsit in Shepherds Bush and is all the better for it. It is a little jam packed shop right in the heart of Soho and is still a great place to go despite having been around forever.
This is actually the place where I had my first ever flat white at the behest of Kiwi who thought I should try something new. She was right and ever since then I have appreciated the Australian/ Kiwi approach to coffee and the wonder of a flat white. I have since moved East due to changing jobs but when in Soho still like to visit here for a great brew.
Review from Sarah M.
- 9 friends
Flat White is definitely up there on my favourite places for coffee, and in London, it has yet to be beaten on taste.
The portions are very small, cup-wise (6ozs I believe though take away sizes are marginally bigger) but you get two full shots of espresso in there for your money. It's DIVINE...to be more precise, the espresso has a distinct and well-balanced flavour.
On this occasion I ordered a mocha to drink in and also ended up being tempted by their spicy chocolate cake and, to finish, a pot of peppermint tea.
The mocha wasn't a good choice overall. Whatever chocolate they use in it doesn't mix well with the espresso- it had a marginally bitter finish to it. However, it's my fault really for not ordering a flat white- poor judgement on my part.
The slice of chocolate cake was dry and crumbly but it was moreish and spicy. It was spicier than most I'd tried in fact, but not overpoweringly so. Again, very well balanced. I wish I had the recipe- I could have eaten the whole cake! (and, for the price it would have been easily do-able!!) Maybe next time.
The pot of peppermint tea was bog standard Twinings, but for £1.50 it was a bargin- it made 4 cups.
The staff were friendly, the space was tidy and comfortable but the music was way too loud. I visited at 6pm however and the cafe was nearly empty- maybe in peak times the music isn't so in your face.
I didn't realise it was cash only and apparently cash-points in Soho are few and far between, but it was a lovely evening so its only a minor inconvenience.
I'll definitely be back.
Review from Arabella G.
- 63 friends
Oh lordy! I patronised Flat White for the first time today, feeling ever so slightly homesick for New Zealand and this place sorted me right out.
Run by a bunch of cute as a button Kiwi expats whose passion for coffee is almost palpable, this is some of the best coffee I've found in London. Ever.
Located on Berwick Street, just off Oxford Street in cool, if geographically confusing, Soho, Flat white is a tiny little cafe with something intangibly and charmingly Kiwi about it.
I had one of the cafe's eponymous Flat Whites, a coffee comprising two shots of expresso and lashings of 'textured milk' while my friend enjoyed a standard latte. Both were made to perfection: beautifully roasted beans, expertly made espresso, perfectly done milk. Parfait!
Review from Cari S.
- 29 friends
I love the cosy, slightly too crammed 50's espresso vibe of Flat White. Not that any of this is contrived. It just happens to be a very cool little coffee bar in the heart of Soho - it couldn't have a better setting.
I managed to find a seat when I came here on a late Sunday morning - two seats actually! Although space is at a premium, and seats fill up quickly, they can also empty quickly, so don't be disheartened if it looks too busy. Just loiter around for a little bit, and chances are you will be rewarded with a seat.
I had what looked like the best choice - a cafe latte. Normally when I go to chain coffee shops I dick around with my coffee - skinny/ whipped/ no foam/ with syrup - basically I render it uncoffee like. I won't do anything like that in serious coffee establishments. Full fat, straight up - it's the only way to go. I was not disappointed. It truly is great coffee. Strong, but not bitter, slightly velvety and thick. My only slight complaint was that the lattes come in a small tumbler glass, so 5 sips and they are gone. I ordered a slab of toasted banana bread, which was sweet and tasted reassuringly home made. With that it was one more latte for the road, and after that, my Saturday night hangover was a thing of the past.
Review from Alastair M.
- 4 friends
San Francisco, USA
The beverage's namesake in Soho makes a fiendishly delightful brew, with the loving touch and optical glamor of a silver fern delicately folded into the froth.
For all those non-believers, Flat white according to the gospel of wikipedia:
Originating from New Zealand, a flat white is a coffee beverage prepared by pouring steamed milk from the bottom of steaming pitcher over a single shot (30ml) or double shot (60ml) of espresso.
To. Die. For.
Review from Jules H.
It's a great little coffee shop. The coffee is amazing. It's not really a place to hang out for long as the benches are not very comfortable and it's very crowded most of the time. But I still like it! It has a real buzz to it!
Review from Chieh T.
- 104 friends
San Francisco, USA
Flat whites are one of the few (seemingly impressive) things to come out of kiwiland. And yes, yes, I do enjoy them.
While I'm not so much a fan of the interior -- a bit humid, average, crammed, and the music... what is up with blasting the music! -- the coffee was definitely quality (I ordered the flat white... duh). I don't quite mind the small size because it's a small yet very good cup of joe -- if you get it to go, though, it will be slightly larger.
Personally, I still prefer Monmouth. But I think I should give this place a couple more chances. The staff were definitely nice folks though.
Review from Tom H.
- 42 friends
Okay so I fancied trying somewhere new and couldn't be arsed to wonder round looking for it myself so I turned to Yelp (which I often do, don't worry) and with 38 reviews, the majority being positive, I just had to try it.
My first impressions were REALLY not good... After queuing to get to the door I ordered offered my card for payment only to be told that it was cash only. Now grumpy I walked to the cash point where I queued again to get cash and then went back to the shop and paid (more than I was expecting).
I sat and waited for my coffee and toasted sandwich as I read one of their newspapers. As I sat I listened to the banter between the all the staff, shouting and joking back and forwards. I began to chill out and, to my surprise, started to forget about my initial (and petty) grumpiness. They seemed like a nice bunch of friends that had set up a cool business together and they appeared to know and be friendly with some of the locals which I really liked. This place has got personality & character.
After taking one bite of my chorizo, rocket and red pepper toasted sandwich I had almost completely forgotten about being a miserable bastard. And by the time I'd lapped up a bit of my bloody gorgeous mocha I would probably worn a 'I Love White Flat' t-shirt if they'd have thrown one my way.
So they definitely recovered on the 'No Cards' thing. On my way back from the cash point I was all like "Man, Yelp's gonna hear about this"...and they did.
Review from Sarah L.
- 21 friends
Flat White is my second favourite coffee place in London (after Coffee@ on Brick Lane). Run by a bunch of Antipodeans, Flat White has a standard of coffee that is a very rare find in the capital.
Flat White boasts a great range of paninis, breakfasty things and hot and cold drinks, oh and vegemite for any Aussie expats missing home! Staff are fabulous laid-back and friendly. An absolute gem.
Review from Catherine H.
- 11 friends
Just a quick note to say that one of the best things they serve in here are the delicious hot chocolates with melted marsh mellows.
It probably comes up to about 1,000 calories per sip, but it is such a great sort out on a cold winter day.
Review from Joseph T.
- 8 friends
I first visited Flat White after it appeared in the life style/current affairs magazine Monocle's ideal high street. Australasia has a discerning coffee culture, and the aim of the Flat White New Zealand owners was to introduce something comparable here.
The coffee is Monmouth and so is very good. The name of the shop comes from the name of its preeminent coffee. The flat white is an Australian coffee that is somewhere between a latte and a white filter coffee. It is definitely worth trying especially if you don't want the caffeine of a full filter.
The staff are really friendly. The only bad thing about the place is that the shop is very poky and so can be a bit awkward if you stay.