DO NOT buy your holiday from this company! Holiday hypermarket Wigan misled my parents who are in their 60's with a cruise on the island escape. They sold them a holiday package of a cabin with a balcony but when they arrived it was not available. My parents do not take many holidays and had saved up for 2 years for this trip. My father had to try and ring back to the wigan outlet to find out what was going on. No real assistance has been offered even though both myself and my sister have been trying to get holiday hypermarket to help. The person who they dealt with there has now mysteriously left, very convenient and we were fobbed off by the staff and manager Liam. We now face the uphill struggle of contacting abta to try and make this company accountable for their actions. they really should not be able to get away with this. Just go to a smaller , better travel agent who you can trust and will help you if things go wrong. Do not buy a holiday from Holiday Hypermarket Wigan! i only gave them one star as i could no select 0 stars !
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