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    • Qype User shahla…
    • London
    • 0 friends
    • 1 review
    1.0 star rating

    Awful! Were 2 hours late to clean my rug and then it turned yellow with the products they used and a week later is still wet!!! They have recleaned it twice and its now worse than the first clean. My beautiful laura ashley pale turquoise rug is now patchy and yellow. I'm still fighting for a refund but they haven't given me one yet. Needless to say will take it further if they don't resolve it. Customer care are extremely rude and try to blame customer. Not impressed. Would never recommend.
    Update-I'm still waiting for a refund and resolution of this and keep being promised a call from the manager but after waiting over 2 weeks its looking unlikely! Don't part with your money! These guys are crooks!

    Cathy B.
    Comment from Cathy B. of First Carpet Cleaning
    Business Owner
    21/10/2013 Dear Valued Customer,

    We do appreciate your honest feedback and the time to share it online.
    Read more
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From the business


We have the most efficient solutions when you find yourself with a dirty rug or there's an accidental spill on your carpet. Our professionals are trained in the field of carpet cleaning and can deal effectively with any type of fabric. Despite that our main focus is to make your carpets as good as new, we cal also clean curtains and all types of upholstery. There is no limit when it comes to the neat and tidy condition of your home.