I recently had to visit this hospitals to have some tests. I have never been before as I have just moved to the area. Parking is at the bottom of a hill so it is a little walk - it is £1.70 for 4 hours, something I begrudge paying, as I feel it is a tax on the sick.
There are the usual outpatients departments, accident and emergency and general surgery. I went inside to the enquiry desk and was welcomed by the assistant. She directed me to the blood test section, I took a ticket, waited my turn and was seen within 5 minutes. I went to the x-ray section (just across the hall) and again only had to wait around 15 minutes. The staff were very helpful and the hospital was very clean and well run. There were soap dispensers everywhere to protect against the spread of germs.
All in all, a good experience.
the worst hospital i have ever been to
im sure there are decent nursing staff at fairfield but these are overshadowed as is always the case by the staff who are very cavalier in the approch to there caring role and i use the word caring in the loosest sense of the term
from second day onwards at fairfield it was a nightmare
my visitors telling staff that my bed was wet at dinnertime and at handover that night the bed was finaly changed
a mistake on my paperwork after having rods put in my legg that the leg was weight bearing and so physios tried to get me to walk on it all weekend
come monday morning the surgeon was shouting at me that much that i left
(the surgeon later appolagised)
on the removal of my plaster i arrived at 2:50pm the appointment was for 3
at 4:30 i am finaly seen not a problem hospitals are busy places but the member of staff cutting the plaster off wanted to go home exactly on time
at 5 and so is in a rush as i am the last to be seen
i had not used the leg for nearly 3months and so had a bit of foot rot and thick dead skin on my foot and leg when i asked that it be washed off to put my socks on the very curt reply was do it at home and i was expected to leave (which i did) on a leg that i had not put any real weight on in almost 3months and that was covered in rotten flesh
the pain was excruciating and took nearly 10min to walk to the doors nevermind try to get 3busses home
infact the plaster person overtook me on her way home as i was struggleing to get to the front doors at outpatients and again curtly tells me i should have asked for another crutch never thinking (in her rush for a le-mans start at knockoff time)that i also had 2screws in my other wrist and couldnt use 2 crutches if this persons only job is to cut plaster off then you could train a monkey to do that and save on wages
never have i been in a hospital and been treated like that
and i certainly wont be going again what a disgracefull state of affairs and there adamant that we as patients be couteous and yet there own staff are not
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