This store is my go to place for cycle stuff for its friendly quick service, breadth and depth of stock, and excellent location.
Unlucky for me (and any drivers I almost played chicken with) my front bike light finally died after 3 years of faithful use through rain, sleet, and snow. Given that I'm somewhat attached to making it through cycling each day without splattering across a windshield like a wayward bug, it was time to shell out the cash.
Conveniently, Evans Cycles has not one, but two stores within a stone's throw (and no I haven't tested that claim) from Waterloo station. I know that most people, particularly devoted cyclists, tend to shy away from the major chain stores as the staff don't have the same level as passion and knowledge as your more speciality stores. That being said, I've yet to come up with a question that the guys at this Evans store couldn't answer and I've spent a couple hours quizzing them on different types of bikes before I bought my BMC. So no issues on that score.
The store has just been renovated which has resulted in more space, more stuff, and in general an easier store to navigate with a bike on tow. I easily located new lights and picked up a spare inner tube. The staff were very friendly and there was virtually no wait before one guy had rung me up, offered me a free BMC cap and SIS energy gel. A few moments later, my purchase was paid for, logged against my account, and I was back on the road.
I think the reason this store is worth a mention over many of the other Evans Cycles stores is that it is set-up as Road specialist store. This means that most of their bike stock, clothing, and accessories are geared up towards road bikes. Out of interest there is a mountain bike specialist around the corner on Waterloo Road.
As a road specialist the store and its staff are very much geared up for giving you the best advice and support for road bikes. Whenever I've been in here it has always been busy, but the staff are very helpful when you get to speak with them, and are never in a rush to get rid of you and serve the next person. They finish with you when you are good and ready.
The store is well laid out and there is room for wheeling in your bike.
I don't know what I was thinking. Cycling through Waterloo this afternoon on my way home from meetings, musing on bicycle luggage and deciding I needed to replace my broken bike basket with something or other, I veered off on to The Cut and made a pitstop at Evans.
I sauntered in, smiley from the sunshine, to be met with indifference from the staff, who didn't even look up as I entered, walked towards the counter then turned left to look at the small selection of panniers, handlebar bags and baskets on offer. I was astounded at the price - £50 for a wicker basket or £40 for metal, fixings included but not looking particularly sturdy (I wanted one with a metal plate underneath, ideally). The handlebar bags started at £45 - sheesh.
Cold shouldered and with the potential to be robbed I decided to head home. As I walked back past the counter I checked to see if anyone cared that I was leaving. They did not.
It's an Evans shop, but good for all that. The best thing seems to be the staff, who all seem to know and love cycling and will try to help if you need to find something they don't know about. Big enough to carry most things you need, they have quite a few staff and tills which helps at busy times like lunchtime. It's also nice that it is all on one floor, which makes it easier to see everything.
I'm not over fond of chains, but Evans seem to do a good job here.
This particular branch of Evans has a really good range of bikes and parts on offer. But what really makes it worth the visit is the really knowlegable staff. I've come here for repairs several times and they have taken the time to explain exaclty what they are doing and how much it would cost. This makes me feel confident that they aren't ripping me off as some cycle shops do!
There is also a really good range of accessories available to buy - I got an excellent value set of panniers here and the staff fit them to my bike for me.
If you are looking to buy a bike then it's worth visiting here as you can take the bikes for a test run and make sure you are making the right decision!
This Evans specializes in road bikes (the store on Waterloo Road, close by, deals with mountain bikes). It's big, with a great selection of bikes and kit, with staff who really know what they are talking about.
It's hard to beat this place on quality of selection and the level of assistance you receive from staff, but Evans do charge for this. If you need something common, and don't need expert advice to help you, chances are you can get it cheaper elsewhere.
Credit to Evans though, they pride themselves on the service they provide. Only natural it will cost.
I have bought quite a few bits and bobs from Evans Cycles over the years and always found them to be very efficient. They have bikes of all descriptions and cater for road, race as well as the mountain bikers out there.
Very competitive prices and a very large range of products makes choosing easy and if you have any enquiries about products I have always found the staff very knowledgeable and eager to help. Top notch couldn't be faulted!
Check out the 'Ride to Work' Scheme that Evans Cycles operate. It's a complete no brainer - every one's a winner. You are effectively getting a bike at half price, you pay it off in interest free installments and you get fit in the process! OK so you shorten your life expectancy, but what the hell. Life is for living!!
Good selection of bikes, but not brilliant with aftercare ie services, once they have sold the bike they arent really interested unless you are parting with more cash
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