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I use Europcar quite a lot around Europe, so given its cheaper nowadays to hire a car for the weekend to get the train back home to Bristol thought i would give it a try.
Knowing Heathrow pretty well I opted for the 'Arrive and Drive' for an extra £20 so I could just "turn up as the desk, pick up the keys, exit the car park and get on the road"
In fact, I had to queue at the desk, wait for 5 mins while the clerk went through my details to add an up to date phone number (the same one I had registered with 3 hours earlier) then 10 minutes handing around by the car while the clerk went off to 'validate the car park ticket' All in all took 35 mins from when I got to the Europcar desk to when I exited the car park.
Plus, I booked a Golf (admittedly 'or similar') then when went to the car park and was given the mazda parked next to 3 europcar Golfs. I was their last rental of the day, so what was that about?
Not really any fault of the clerk, but it's a really stupid system waiting around so much. If you are thinking of buying the Europcar Arrive and Drive optional extra at Heathrow Terminal 1, I wouldn't bother.
i recommend this especially if you need to go on a long journey,are on holiday or if you car are at the mechanics.just off terminal 5...it is abit difficult to get to seeing as theres no buses that run near or a pavement for people to walk in. anyways the price was fairly cheap as i've booked through travelsupermarket.com.i rented a vauxhall astra which wasn't too different from my own car.i absolutely loved it and didn't take long to get use to.i didn't damage the car so that was ok!other than that i liked the service and would book with them again!
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