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  • 2.0 star rating
    2/8/2014

    This is nice product, especialy for silk roses, but the new website in the US is dysfunctional and the staff ulnable to create  something that works. I say this after having worked with them and ordered product twice between April and July 2014. . The site itself does not accept a difference between billing and shipping addresses .They use UPS, which from Florida, is a very substandard service. My shipment was DAYS LATE  and who knows when it will arrive in California... UPS ground is always the slowest possible service from the East coast.

    The staff is well meaning, but oblivious about how to construct a website that works. Multiple emails  . a huge waste of time.

    Again, good product. But purchase it yourself in Paris or avoid it for a few years until they get their act together .

    Or purchase locally from a competitor.  I"m giving up on them.

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