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    • Qype User Andrew…
    • London
    • 0 friends
    • 1 review
    1.0 star rating
    19/11/2011

    Avoid at all costs  I got a £22 deal through Wahanda for a 1 hour aromatherapy message at Eastern Natural Care which I thought was a great deal. However upon arrival in this tiny run down shop in Covent Garden I was told that I had to pay an Extra £10 as it's a saturday. I told the man that No where does it say that saturday incures an extra cost! He very abruptly said 'take it or leave it'. I was very surprised at this persons Customer Service. I reluctantly gave him the extra £10 and went at the back for a massage with one of the chinese ladies. In the beginning I saw a creased towel on the chair which had a p***** hair on it. To my astonishment she gave me this towel and told me to wrap around the waist area. I just couldn't believe my eyes. I asked her have you got another towel. She didn't understand any english but managed to say 'no sorry' all in wash' This was getting from bad to worse. In the end she found me another towel (which was also creased) I don't think they wash their towels often. Anyway She started the massage and I have to say it was one of the worst one's I had, very basic with no technique or movement just a little bit of Johnsons baby oil (I thought it would be some sort of special chinese hot oil or ointment) to make matters worst it only lasted 45 minutes as supposed to the 1 hour I paid for! But to be honest I couldn't wait to get out of there! This has got to be the worst shop in Covent Garden in terms of poor value, service, quality and atmosphere!

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