After spending a good five/six years away from the gym I decided to get back into the routine, signing up at Dave Whelan's DW Sports Fitness in Trafford Park, located in the same massive building that houses the JJB Soccerdome and overlooked by the even-more-massive Chill Factor-e!
The registration process seemed to be really simple. I initially registered online, receiving my confirmation e-mail within 48 hours telling me what I needed to do next.
During your first visit you'll receive your ID card, go through the paperwork and then book yourself your first "orientation". With ID card in hand you are free to start using the equipment or swimming pool right away.
If you have used Technogym equipment or used a gym before you might find the orientation a tad useless unless you want your instructor to cook you up a personal program. Being impatient I was keen to just get going on the equipment; I'm sure others will get more out of it than me.
The staff are superb, by the way. The ones on the counter are very helpful when you come to register and will refer to you by first name when they scan your ID card on each visit (because it comes up on their computer screen!). Little touches like that make all the difference.
If you need to ask a question during your workout there's also plenty of trainers and instructors wandering around the fitness area...
...which is immense. My first visit was on an extremely busy Monday night and I'll admit that I was a bit put off but there was still a piece of equipment for me to use. There's various little side-classes going on and all e.g Cycling 'Spin' sessions if you fancy a brief change of scene.
All-in-all, recommended. It's only 38 quid a month for the Peak membership which is great value if you go at least twice a week.
One FINAL thing I will say is that parking can be a tad difficult on busy nights as the gym shares the same car park as the JJB SoccerDome. If your visit clashes with the arrival of all the post-work five-a-siders then prepare for a bit of a hunt for a space!
The gym is in a bad state, having been a personal trainer at the Wigan Dw although now at another gym chain i found it not up to standered. This gym is one of the MAIN DW's on show and not enough attention is on customer service as management are never seen to be doing anything, they show little or no understanding that the customer wants a good service and this should be an experience and not just a training session.
The pool area has a tide mark around the outside which shows little or no cleaning for some weeks, the floor is dirty and un-hoovered and no one seems to smile, as a personal trainer and a gym customer i see both sides i dont think its fare if someone wants advice on how to use equipment or get some exercise tips that you have to pay £30 for a training session, same goes for the trainer they dont want to give out advice or tips as its on a self employed basis so its giving something away for nothing. There should be gym instructors to do this, the experience of DW sports has gone down hill and to be honest i think its down to bad management and cut backs and this shows is most clubs.
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