Please do not waste your money at this clinic. Dr. Prenna Jones is NOT a Dermatologist. I visited this clinic in the quest for good skin, resulting in a lot of time and money spent with very poor results. I had many reservations about the treatment I received, but all my concerns were dismissed in a very condescending fashion. The service was brusk and borderline rude, a case of hype over substance I was always given the impression, time was money, which came across very crass. I have now found a wonderful Dermatologist who is not only one of the best in London, but shows empathy and understanding to her clients and above all values their custom.
I turned up at 11:04 for my 11am appt after driving in insane traffic to get there to be turned away- very rudely- for being 4 minutes late. She treats her staff like garbage as well- they are all miserable and terrified of the very mini dictator. Her hubris is unbelievable. If you are a star, you get the phony smile and red carpet charm. I prefer genuine kindness and talent myself.
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