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  • Kohlmarkt 14
    1010 Vienna
    Austria
    Innere Stadt
  • Transit information Get Directions
  • Phone number +43 1 53517170
  • Business website demel.at

Recommended Reviews

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  • 4.0 star rating
    11/5/2014
    1 check-in here

    Demel is one of the best chocolate and cake shops in Vienna - possibly even the entire world.

    It was founded in 1786 (What! Amazingly old) and once claimed to be the creator of The Original Sacher Torte but gave it up to Hotel Sacher after an intense legal dispute. Still, it's clearly one of the originals. Also, the famed Empress Sisi used to get her chocolates here, so that's something.

    This place is grand though. Walk in, even if you don't buy anything, and smell the rich heaven. You'll see cakes and chocolates and classic desserts.

    Don't miss the back where you can see them making the cakes or designing chocolate shapes (we saw a chef creating a little chocolate man). Such a cool thing and something you might not know if you don't want all the way through.

    Happy eats!

  • 3.0 star rating
    8/7/2014
    1 check-in here
    Listed in Yelpin' in 2014

    Pressed for time (and with no wifi to access the trusty Yelp app) we ended up choosing the tourist-y Demel for lunch.

    Walking in, it looks like a small café, but if you keep walking inside you'll find more seating in the back. Additionally, they have a second floor with more spacious dining areas.

    My party decided on a table upstairs. We were pretty hungry after walking around Stephensplatz, so a heavy lunch was in order.

    Since I hadn't had schnitzel in FOREVER, I went with the famous wiener schnitzel, while my husband and my mother-in-law had Vienna sausages.

    Between the two dishes, I would say my schnitzel won the battle. :) It was light and crispy, almost took up the whole plate, and was accompanied with a yogurt/cucumber salad and potato/lamb/lettuce salad. The Vienna sausages were 2 long sausages* served with bread, mustard, and what I thought was sauerkraut, but was a bit spicier than that. I want to say it was horseradish, as it had a taste that was very similar to wasabi!

    Sadly, we weren't able to order any of the desserts, which is a shame because that's what they're really known for. Our lunch, along with 2 beers and a bottle of still water, ended up being around 60 euro, which is pretty pricey but not surprising considering it's tourist-y location. I'm quite sure there are better and cheaper places for what we ordered, but for convenience, this got the job done.

    --

    *Yeah, yeah, that's what she said, I get it.

  • 1.0 star rating
    11/6/2014
    1 check-in here

    We didn't plan to visit this bakery but we saw a bunch of asian tourist taking photos of the store and we got curious so we entered the store to check it out. It was pretty crowded in the store and their cakes looked very appetizing. We asked the waitress which one was their specialty and she told us of the chocolate torte (The day before we went to Cafe Sacher and we noticed the similarity) so we ordered one to eat in.

    They gave us a receipt and asked us to have a seat. We decided to sit outside since the weather was nice and it was way too warm inside the bakery/cafe. The waitress who served the outside sitting area was not friendly at all. She didn't greet us, just simply asked us if we wanted to order a drink with a very firm voice. We told her we needed some time to browse (we just sat down!!!) and she just abruptly left. She did take the "receipt" so she knew we ordered the chocolate cake. We waited for about 15 minutes and the waitress never came back to check on us and our chocolate cake didn't got delivered. Pissed off, so we decided that we were not going to order a drink!

    Around minute 20, I was telling my friend if we should just leave because we felt IGNORED...My friend went inside to check and finally the waitress came out with a piece of the chocolate torte that we ordered. She definitely was NOT happy when we told her that we weren't going to order anything to drink... well, excuse me, we also WEREN'T HAPPY that a slice of pre-made chocolate cake took you 20+ minutes to bring out!!!

    Ok.. so the service was HORRIBLE and the ATTITUDE was just unacceptable for such a caliber place! (did I mention.. the torte cost $4.90 EURO..and it wasn't even a big slice...!)..now the review of "overly hyped chocolate torte"....(I actually managed to google this place and the torte while waiting!!! so I realized of the "fame" of this darn place!)..Honestly, it really WAS NOT AS GOOD AND YUMMY AS PEOPLE RAVE ABOUT!!! Thus, IT'S WAY OVERRATED!

    The cake portion was VERY DRY and while the chocolate and the hazelnut was VERY RICH and CREAMY....I don't think that it was that special. The flavor was better than the Sacher torte we had the previous day (but read my review for cafe sacher in Salzburg... the chocolate torte there was also waaayyyy over rated and the cake was extremely dry!).

    All in all... not sure what's with all the hypes... there are a lot of other bakeries in town that serve better cakes....and you don't have to go to Austria to eat better tasting cakes...they're probably a lot cheaper too elsewhere...!!! Top it with horrible snobby service...and it was certainly a FAIL! what a shame!

  • 4.0 star rating
    20/7/2014

    If you want the classic cafe experience in Vienna, look no further than Demel and head upstairs for more spacious seating. The interior is charming and you'll feel like you've stepped back in time. Browse through the cake stand and advise the attendant what your choice is, then wait for it to be brought over with your tea or coffee. The sacher torte is worth the hype and has just the right amount of apricot jam hidden beneath the chocolate icing. Enjoy feeing like you've been transported back in time for a little while!

  • 1.0 star rating
    21/6/2014

    No locals here! All tourists. Horrible, indifferent service and slow. Cakes are good. The coffee is no better than anywhere in Vienna.

  • 2.0 star rating
    18/2/2014

    Definitely overrated.

    This is the famed demel that competes with one of the best Sacher Tortes.

    Other than the history.... there's nothing much here.

  • 4.0 star rating
    19/3/2014

    The café itself is two stories and the ground floor is really where you want to be as it is the most charming section.  In the back you will find the immaculate confectionery/baking area.  The beautiful wooden ceiling makes for a cozy atmosphere and the savory and sweet displays leave you wanting more.  And if just sitting in the café isn't enough, visit their Museum where a tour guide will explain about the history.  And even if you never venture inside, spend some time admiring the display window as they decorate it beautifully.  

    Drinks
    -Melange: Delicious.  Perfectly creamy with a slight bitterness. The frothed milk is lovely.  

    Sweets
    -Eduard-Sachertorte: while it is moist, apart from the decadent thick chocolate icing, the cake part lacks flavor and spicing. Because the apricot jam is solely under the chocolate icing, the flavoring isn't as strong and doesn't help make the cake smoother and as moist as that by Café Sacher.  Sorry, but I have to say Café Sacher wins.  Read about the rivalry here.

    -Apfelstrudel: Ehh, I found the apple strudel to be a bit dry and lacking in flavor.  It does have a good consistency, though and the apples are cooked to perfection, even if they do lack spicing and sweetness.

    FINAL VERDICT: This café wins as one of the most beautiful and having a wonderful atmosphere, yet the desserts leave something to be desired.

  • 5.0 star rating
    1/11/2013
    1 check-in here

    In love with this place. One of the top places to go for the best austrian desserts. This place has very old history and I heard the founder was an inventor of famous Sacher cake, which later became world known at Sacher cafe, where that chef's son worked.

    This place has 3 levels. Each is unique and has its own feel. On the first floor, you can see  through the glass pastry chefs working on culinary masterpieces. The amount of pastries here is way beyond my power to remember. I have tried traditional breakfast here, which included  a coffee, an egg and a basket of pastries with jam and honey. That breakfast will be remembered for a while:) In addition, I tried their cream cake. That piece of cake was one of the best things I have had in a long while.

    Definitely come to this place, it is a MUST TRY if you want to get a sense of perfect pastry made in Vienna.

  • 1.0 star rating
    10/5/2014

    Food was good but Service was horrible. We had pretty bad experience with rude servant and no apology at all. Don't expect to receive a customer service  I guess, they don't n work for tips.

  • 3.0 star rating
    22/10/2013

    Touristy? Yup. Resting on its laurels and history? Yup. Oh well. We'll just have to deal. Overall, that's just what you get in most of the "famous" places in Vienna. But Demel, I think, is still worth a visit. Here's why:

    Upstairs is totally pleasant, and the service here is friendlier and better than most of the other places like Sacher.

    The cake displays in the window are a must-see sight in Vienna, IMO.

    The coffee is bad, but it is so just about everywhere else, too. Choke it down with your cake (which is actually not too bad).

    The candies and sweets aren't really my thing. Maybe you'll like them (and probably will if you think marzipan is something worth eating a ton of ).

    In short: atmospheric, touristy, expensive, and worth a visit.

  • 5.0 star rating
    7/7/2013
    1 check-in here

    This places has fabulous cakes, fabulous chocolate, fabulous ice cream......if you don't like these three things this is probably not the place for you :-)

    If you want to know about the rest of what this place has to offer please read other reviews :-))

  • 3.0 star rating
    10/9/2013
    Listed in Viennese Eats

    3.5 stars.

    A well-known rival of Café Sacher, we had to come here for a comparison.

    The first time we came (Thursday around lunchtime), we saw a long line for the upstairs cafe that people were waiting at the staircase. We left. The second time we came (Sunday afternoon), there was hardly any line and got a table in less than 5 minutes. But in case you have to wait, at least you could observe the open-viewing bakery and watch the bakers prepare the cakes.

    The decor of Demel (upstairs) is a little less formal than Sacher with wooden chairs marble tables, color-painted walls, but it still has a touch of elegance with its colorful glass chandeliers and paintings of aristocrats.

    Service was friendlier in Demel. We could look closer at the cake selection and order directly at the cake counter, and the server was nice to explain (in English) what cake is what.

    We tried apple strudel, Sachertorte, and the Annatorte (Demel's original chocolate cake with chocolate buttercream, orange liqueur, and nougat). The strudel and Sachertorte were good, but the Annatorte was a bit heavy and too much liqueur for me to enjoy. We had Eiskaffee (coffee with ice cream), Melange (Austrian espresso with a bit of milk), and Fiaker (espresso with cherry brandy and whipped cream), and those were all great drinks. The price is just as high for cakes and coffees (about 35 EUR for 3 people).

    One can see that Demel blatantly profits on tourists with its cake shop and souvenir store, selling expensive goodies like chocolate, postcards, vanilla sugar, etc. As a tourist, I did buy some chocolate for my co-workers, and I must admit, Demel knows what they are doing.

    Overall, I had the better experience here.

  • 4.0 star rating
    9/3/2014

    We arrived at 3 on a Sunday afternoon and after waiting less than 10 minutes, we were showed to a nice corner table in the window. The coffee was delicious, as you would expect in Vienna. The apple strudel was good--not great, but good. We also had delicious smoked salmon sandwiches. The setting is very romantic and old-fashioned. Perfect for a nice long afternoon drink and eat. The chocolates are beautifully made and delicious.

  • 4.0 star rating
    31/12/2012
    1 check-in here

    This is a great way to experience a Vienna coffee house.  The line is relatively short if you do not have a reservation, and the place is so huge, the line moves quickly.  We only had to stand in line on a busy mid-afternoon December Saturday for approximately 15-20 minutes to be seated.

    As you get closer to the tables, you walk upstairs via a staircase that provides a bird's eye view of the pastry chefs at work in the large kitchen, and delicious baking smells tickle your nose.

    The non-smoking dining area upstairs is large but broken up into smaller rooms.  Huge, ornate chandeliers hang from the ceiling in each room and comfortable chairs and tables are generously spaced apart.  The decorations are decadent.  You place your order for desserts at a case and a table that contains these items on display.  Savory menu items are also available, but we just came for sweets and coffee.

    Our hot chocolate with whipped cream (the best we have had in recent memory) and our Einspänner (large espresso with whipped cream) were divine.  The anna torte, which we had read was highly recommended, was dense and chocolatey.  It was good to try once but if I ever go back, it was not good enough to keep me from trying something else.   We also got a mini sacher torte, adorned with a pink little pig.  I am not a fan of sacher torte, but it was good.

    Our tab came to approximately 18 Euro.  This was a fun way to relax and enjoy some delicious coffee drinks in a beautiful and sophisticated setting.  Nearly everyone in our vicinity seemed to be tourists like us, but that did not matter because we were satisfied with what we got.

  • 3.0 star rating
    10/6/2013
    1 check-in here

    Watch them make the apfel strudel and then go try one in the cafe. I prefer the upstairs seating, there's a lot more seating than downstairs. The ambiance is great and the location is great if you want a place to have coffee and cake and to rest your feet from sightseeing. The place is very touristy of course but it was fun to watch them make the apfel strudel

    The souvenirs seem a bit on the pricey side so we didn't end up buying anything but the cakes are pretty so definitely give it a try with some Viennese coffee while you are there.

  • 2.0 star rating
    29/12/2013

    The entire cafe reeks of cigarette smoke - none of the other cafes I visited was this smoky. The non-smoking section is upstairs, which is silly because smoke rises. Hello, geniuses!?!?! I visited on Dec 22, a Sunday at 1 PM, and there was no baking going on for the customers to see. No bakers at all to be seen. The milchrahmstrudel (milk-cream strudel) was too eggy. The apfelstrudel was boring and tasteless. Yelpers had recommended having the strudel with vanilla cream. I pad 1 Euro for this disgusting egg-nog sauce - tasted like raw eggs. Absolutely disgusting. Folks sitting at the table near me saw how disgusted I was and said, 'Pretty disappointing, huh? Try Aida.' Service was rude, aloof, and condescending. Oberscremeschnitte was pretty good, but if you've been to Paris, this place is comical.

  • 5.0 star rating
    27/11/2010
    Listed in Vienna Calling!

    Ich liebe DEMEL!!!! Yes it's crowded, touristie, and slightly pricey (for New Yorkers it's reasonable)but so what?? This is a must visit Viennese institution for all the cake addicts!  Demel was the 2nd destination of my Viennese pastry-hopping. As some of the pastry snobs already know, the son of Sacher married the daughter of Demel and he ended up revealing the family secret recipe of Sachertorte to the Demel family, which led to the long-running lawsuit. At the end, Sacher won the case but Demel also created its own version of Sachertorte which is still very similar. Fascinated by the drama behind the Sachertorte battle, I was quite excited to compare the taste of both Cafe Sacher and Demel on the same day!

    Let me first start off with the ambiance. I loved the charming interior decorated with chandeliers and embroidered wall paper! You will definitely get rewarded visually for the typical Viennese cafe ambiance. The window displays are filled with tantalizing sweets creating a theme of the month dealing with the current events in Vienna. When you step inside the store, you are greeted with overwhelming amount of exquisite pastry and baked products selection. I almost had a panic attack because I got too excited and was inundated with the vast choice I was given in front of me! OMG!!! OMG!! GASP!!! HEEEEELP!!!! After deep contemplation, I made up my mind as to what to try besides sachertorte before escorted by the waitress to our table upstairs.

    We ordered the following:
    1)Sachertorte : Ofcourse, duh!! Instead of the Cafe Sacher's circular chocolate seal with scalloped edges, Demel opted for the sharp-edged triangular shape chocolate seal, which appeared to me like a not so subtle attempt to prove it's different. Overall it's very similar to that of Cafe Sacher, but I personally preferred that of Cafe Sacher. The taste of chocolate flavor of Cafe Sacher version seemed a little bit more refined in my opinion. I'll be happy with either one of them to be honest in case you are thinking of buying some for me, they are both delicious! 4.5 stars
    2) Karottentorte (carrot cake) : The carrot cake was moist and flavorful, definitely better than most average American carrot cakes! 4 stars
    3) Passionsfruchttorte : This passion fruit mousse was amazing!!! 5 stars!
    4) Melange: It's basically a Viennese version of cappuccino. Very good!
    5 stars!

    I probably gained like 4lb in one day! No regrets!!!

  • 4.0 star rating
    23/4/2011

    Demel is one of the top patisseries/cafes in Vienna and once was the exclusive, royal caterer to the Hofburg empire. The inside of it is decorated in Rococo (late Baroque) style. -- according to my knowledgeable, Czech friend, Z.

    The place covers two floors with the pastry display, chocolate gift-shop, downstairs seating and confectionary kitchen on the first floor. On the second floor, there's more seating.

    The place was crowded with people, even in the morning. Since I was only here for dessert, I sat upstairs, which I much preferred because it was quieter in the elegant setting. Service was prompt.

    The giant rose macaron was fantastic: sandwiched between two airy, crunchy cookies, red raspberries balanced the light, sweet cream. It was truly an enjoyable dessert because it was not overpoweringly sweet. It also contrasted well with a dark coffee.

    Also, just wanted to mention that the confectionary kitchen has open visibility so you can watch pastry chefs at work. I saw one pastry chef make pink fondant roses while another worked on a giant sugar-glass piece. Very cool.

  • 4.0 star rating
    22/1/2012

    This was my favorite dessert spot during my vacation in Vienna. Forget Cafe Sacher and make it a priority to visit Demel.

    We had to wait for our table for three, but it wasn't long. The non-smoking section is upstairs. To order your cakes, you go to a table in the back and point at the ones you want. A lady writes them down on a slip of paper, then you hand that slip to your server, who is the most efficient server you will ever meet. No really, this place has its system down pat.

    I ordered a house coffee and it came with a huge mountain of whipped cream on the side to mix in as I saw fit. I've never in my life seen cream for coffee in whipped form, but I did not object. I even ate it with the cakes we split.  We didn't get the sacher torte, but instead tried almond cake, some crazy chocolate mousse cake, and I think a chocolate walnut cake? I'm not sure, but it doesn't really matter because they were all delicious.

  • 4.0 star rating
    11/12/2010

    Three required coffeeshop stops for us in Vienna - Cafe Sacher, Julius Meinl, and Cafe Demel.

    Cafe Demel is all class.  The only problem is after coffee and sweets, they expect you to leave!  No way.

    This is a tourist destination, and they turn the tables fairly quickly.  Getting to your table is not the classy experience you expected.  But it's still worth it.  Read Jewel Y's review of the sweets.  Delicious, with great coffee in a very nice setting.  My comment is visiting Cafe Sacher is the priority, coming here is #2, not close, and Julius Meinl is a distant third.

  • 5.0 star rating
    9/7/2011

    I love this place for the ice cream and the chocolates.  Was on a tour of Vienna and the tour guide recommended this place.  While the rest of the tour people were getting roasted, I went and got a fairly inexpensive ice cream cone with one scoop of chocolate.  Let me tell you, this chocolate ice cream with sprinkles was the best ice cream I have ever had.  I can maybe compare it to a place in Madrid, but it is just perfect.  It is an exclusive place, but it was not too expensive.

    Since the ice cream whet the appetite, we tried this same place for some dessert and coffee.  It was packed when we went but we made it to the second level.  It has a beautiful view of the courtyard area with lots of people.  The desserts are all delicious.  

    I recommend that you try the ice cream cone on the street from this place, rather than the formal go inside restaurant one.  The street one far better and less expensive.  Also, get a dessert and share.

    A definite place to visit when in Vienna.  I plan to visit the New York location and see how it compares.

  • 4.0 star rating
    2/10/2012

    Another fantastic cake in the only city that can rival Paris in the desserts category.

    We tried the Anna Torte (one of Demel's signature cakes) featuring chocolate and Grand Marnier.  The cake was moist and flavourful with just a hint of orange.  It was beautifully presented as well, not just on my plate but also inside the pastry case.

    Outdoor seating was great for people-watching but the ordering processes was a tad confusing.  You could order coffee at the table from your waitress but for cake you had to go inside and make your choice so an attendant could write it on a slip which you then had to take back to your table to give to your waitress.  Somewhat of a roundabout way of doing things, especially since the area inside near the pastry case gets VERY crowded, but alas it was not a major deterrence.

    It sounds strange but I could almost 'feel' the history in this place.  Just sitting there having a coffee and dessert made me feel as if I was now part of the legacy.  It is a worthwhile experience to come here on a trip to Vienna, just don't take too long when making your cake choice(s) as to not hold up the line!

  • 4.0 star rating
    14/7/2011

    Yes, it is as beautiful and good as its reputation.  Great pastries and good coffee.  If you enter near the bar, rest assured that there is much more seating upstairs but don't hesitate to linger in front of the glassed-in bakery kitchen.  Gorgeous and utterly spotless.

    Don't even think about going to Vienna without spending some euros here and enjoying every minute of it!

  • 5.0 star rating
    7/6/2012

    I agree enthusiastically with Jenn B. and Mich L.'s reviews. Café Demel is a bit off the beaten tourist path and isn't as highly visible from the outside as Café Sacher, but that's for a reason. It used to supply the Hapsburg court and is still tucked away in a small street leading directly towards the royal palace.

    Although it looks small and unassuming from the outside, when you walk inside, you've entered a large, grand, historic, and truly European coffee and pastry house. I stopped in here recently around closing time and it was uncrowded.

    The first floor has some seating but is more fascinating for its cake/pastry displays, gift offerings, and the open-air kitchen where culinary art is being created right before your eyes.

    The second floor has more seating spread across several small rooms. I went to the display area where I simply pointed at the most decadent cake I could find, and I also ordered a Café Baileys (espresso with Bailey's and whipped cream).

    ZOMG!!! A complete sensory overload of sugary, syrupy goodness! I could have died a happy person right that moment.

    The cake and coffee were more than enough to spoil dinner for me (which was the strategy to begin with) and were far better than what I had a few years ago when I took my parents all around Europe and brought them to Café Sacher. I've been fortunate to have had a lot of good dining and travel experiences around the world, and Café Demel is one of the best cafes and pastry houses I've been to, in one of the prettiest cities imaginable. I'm definitely looking forward to coming back.

  • 4.0 star rating
    15/7/2013
    Listed in Challenge 2013

    Cafè Demel is a very traditional cafe in the old center of vienna and was the old sugar baker of the emperor. You get ther great looking sugar bakery traditional cakes and applestrudel. Its worth taking a glance inside to the kitchen area which is open to public via a glasswall, where they marke great looking stuff. If you are interessted in local cultur i highly recommand stopping by, but be aware this is not a cheap place you are going to.

  • 5.0 star rating
    28/11/2011

    One of my favorite things about Vienna is the amazing cafes, each one older than the next. The Demel clocks in at 225 years old.

    We chose to sit near the back of the first floor where we could watch the girls making all of their delectable confections. The coffee was like butter, and pastries and violet ice cream we sampled were delicious.

    While it can get a bit crowded with tourists because of the location, it's definitely a do-not-miss spot.

  • 4.0 star rating
    1/5/2013

    Demel is centrally located near the Hofburg Palace in Vienna. Beautiful pastry and brilliant confectionery are ready to taste here. It's not an inexpensive spot, but the care given to the creation of cakes and chocolates is worth it. Check out the glassed-in room where the treats are made as you make your way to the second floor. Delicous.

  • 5.0 star rating
    16/7/2013

    Incredible pastries, beautiful shop in a great part of town.

    I was on a day-long tour of Viennese pastries, so I must admit I only ate one thing, but I still feel confident giving this place five stars. On presentation alone - this place is amazing: high ceilings, classic design, everything super clean, well-displayed goods, and friendly efficient service.

    But the cake - oh boy! I got the eponymous Demel-torte. It really wasn't much to look at, but good things come in small inconspicuous packages I guess. Delicious, rich, moist and sweet without being cloying. Just divine. Judging from the other reviews, and from what I saw, the rest of the menu lives up to this as well.

  • 4.0 star rating
    2/12/2010

    5-star ambiance (we sat upstairs in the "hallway" area near the cake display room).

    4-star Melange and hot chocolate

    2-star Sachertorte (dry and so-so tasting. I guess I am not a huge fan of Sachertorte no matter how authentic it is) and 4-star for other sweets we ordered: a fruit torte and a chocolate mousse cake.

    As you walk upstairs, you will pass by and do check out the bakery / cakery area where people work.

  • 2.0 star rating
    29/10/2010

    I'm not a fan of Demel Wien.

    The crowds are unbearable; the staff perfunctory.
    The displays are beautiful, but none of the cakes I tried (at least half a dozen over several days) was particularly good. (I only bought cakes from the display cases at the front. I've never eaten in the cafe -- so I can't comment on any cakes that might be offered in the cafe yet are not available for purchase at the front of the shop.)

    I wouldn't recommend this shop to a friend.

    And the really weird thing is that some of the pastries that are sold under the Demel brand in other cities (in Tokyo, for instance) are truly exquisite while those at the flagship shop in Vienna are rather sad.

  • 3.0 star rating
    27/7/2012
    1 check-in here

    The cafe looked nice- from the display of all the pastries and baked goods, to the see through kitchen in the back (no pictures please). There seems to be a lot of seating with multiple seating rooms in the back. I opted to hang out by the bar out front.

    The carrot cake looked fantastic but I stuck with a sacher torte and coffee. The torte was tasty, but dry and crumbly. I'd opt for the carrot cake next time

  • 3.0 star rating
    25/7/2012

    My group and I were eager to try Demel but was not too impressed with the cafe.  We ordered lunch there as well as a round of desserts.  We just went up to the looking glass and ordered what made our eyes grow larger.  Although everything we tried was good, it also wasn't jaw-dropping.  And the prices are slightly on the higher side.

    Service is terribly slow since there's a high turnover of patrons coming in only to try the dessert.  Our whole meal took about 2 hours from beginning to end.  

    One thing I did like about Demel was the atmosphere.  We all felt like little girls again having a tea party but with coffee and cake. The upstairs dining room is gorgeous with beautiful chandeliers.

  • 3.0 star rating
    30/8/2012 Updated review

    The line to view the display cabinet of sweet treats was insanely busy on a Sunday afternoon. We squeezed past the crowds and were quickly seated. From the seating area, you get to peer right into the kitchen where the magic is made.
    We tried the apple strudel, Viennese ice cream coffee, and a sacher torte. The apple strudel was the winner here having just the right balance of tart and sweet. The sacher torte was a bit dry and very light on the jam. The cafe is cozy with a combination of sofa life seating and regular small tables.

    3.0 star rating
    30/8/2012 Previous review
    The line to view the display cabinet of sweet treats was insanely busy on a Sunday afternoon. We… Read more
  • 5.0 star rating
    11/4/2013
    3 check-ins here

    long lines for the table. Great bakery and sweet shop. cafe-melange. ...

  • 4.0 star rating
    14/1/2013

    It's fun to watch the chefs at work in the kitchen.  Some of the details are just unbelievable!   Our drinks were very good, but pricey...but I guess you're paying for the whole experience.  Chocolates are available in cute boxes for purchase too.

  • 5.0 star rating
    14/4/2011

    Worth every Cent you spend there - and this will be quite a few....

    The true Imperial Coffee & Cake experience - sit upstairs and even wait if there is a small queue - its definitely worth waiting just to get the experience. The cakes are spectacular !!

  • 5.0 star rating
    4/5/2013

    A destination. A feel of the Viennese coffee house with incredible cakes being made right before your eyes with an artist's love and flair. Go here.

  • 3.0 star rating
    23/5/2013

    The sachet torte is small but good. The fruit torte is bland but pretty! The service is not too friendly and the prices are high. The space is tight inside. The open windows to watch the bakers is well worth the stop!

  • 4.0 star rating
    18/11/2012
    2 check-ins here

    Cafe Demel is within 5 minutes walk from the Spanish riding school so that's where we went after the performance ended around noon. The place was a chaos! Upon entering the cafe you will see a shelve full of cakes and cake slices, and a bar right behind it. On your right, you will see where they have all the chocolate in the most beautiful packaging for sale. If you want to sit down to have some coffee, cakes or a full meal, you will have to look beyond all this packed madness and keep on going until you see a glass room with dessert chefs working on cake decoration (no flash pictures.) Don't expect any hostess to take your name or tell you that you have to stand in line. Just stand right next to the WC sign on the wall at the end if the rope and one of the waitresses will come to you when there is an empty table. But wait, this is just for the downstairs "smoking" dining room! For most us Americans who prefer the non-smoking room, you have to go upstairs and wait at the end of the rope with a gold D on the second floor and wait for the wait staff to lead you to a table.

    As of all this confusion is not enough, after you get your drink and meal order taken, you have to go to the cake shelve to see what cake they have that day and have the waitress there to write down your cake order on a piece to orange paper to take back to your table so you can finally hand it to your waitress so she can bring you the cake!!!! Whew!

    No wonder people here are so skinny, all the running around and long standing in line waiting just to get a piece of cake! Is it worth it? I can only tell you that it is much better than chewing on a piece of dry Sacher torte, and the dining room is actually beautiful.

  • 4.0 star rating
    22/11/2011

    It was a good experience trying different types of cakes. I find it very humid and stuffy in there even during the winter time. Minus one star for that!  This place is popular, so it's packed with a lot of people. Service is good, and if you can't get a place at the cafe. You can also order your cakes or tortes to go.  I think the one time cafe experience is good enough for me. In terms of deco, I've seen much fancier cafes. I also bought some chocolates downstairs by the gift section area to the right.

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