I have traveled all over the world stayed in Paris numerous times and have read many bad reviews about this hotel...... All I can tell you it was way beyond my expectations, the service the staff the club level was excellent!
The air-conditioning will be an issue when it is warm outside for sure but everything else is perfect here and you cannot beat the price and the service!!!!!!
Strongly recommend staying here while in Paris
I wanted my two daughters who are currently in college to experience a fantastic Christmas abroad. I selected the "City of Lights" as the ultimate Christmas vacation; it would incorporate culture, beauty, adventure and wonderful food.
To make sure things were perfect I booked a week at the Crowne Republique, I am a Platinum member, the hotel is centrally located and at least in the US this hotel chain has a good reputation.
The building itself is beautiful and is set just across the city square, it was decorated with beautiful lights and is near two metro stations. The hotel staff were very polite and recognized my status and immediately provided four welcome drinks for my two daughters, wife and I. The room was smart with comfortable beds, nice bath tub and descent amenities. However, there was only one small bottle of water that was not for charge. This was inappropriate in my opinion since we booked a family room.
This is where my review focuses on why I will select another hotel in the future.
This was my third time in Paris and as it is my favorite "world" city this was not my first rodeo. Our very first night the power goes out in the room for two hours. I call the front desk and they asked me if I used a converter. Indeed I had, it is the same one that I've used all over the world and was appropriate for this location. Once the maintenance person arrived and checked all of the outlets he unplugged their lamp. Well we would have a little less light in the "City of lights" but okay. The lights went out again and he checked the hot water machine that comes with the room and then just resets the power.
To make a long review short, this went on for a total of three days. Once they turned on the power it not only fried my converter but it NUKED it. I asked if they had any converters for hotel customers and they replied yes but only for sale. I spent €10 for something that would cost $3 bucks in Korea.
My biggest issue was that it was a great inconvenience and the staff kept asking us what were we doing wrong when eventually they finally fixed the problem. They even said they would switch our room and that our luggage and everything would be moved for us (on Christmas Day). We returned and waited 45 minutes only to find out that it hadn't been done.
Never did it cross the management's mind to compensate us in some way for our inconveniences, not with breakfast or a drink or anything. For this reason alone I did not feel truly valued as a long term loyal customer. I will use my points and then no longer support this chain.
As for Paris it was pretty epic... check out the "movie trailer" I made on YouTube...http://www.youtube.com/watch?v=M9WDi_WbP7k&sns=em
I was concerned that the hotel would be too far away from the touristy things one must do on a first trip to Paris, but found that the Hotel-Republique is very well located. It's a snap to get to the tourist attractions by walking or via the Metro, and it's all only minutes away.
When the hotel says 2:00 PM check-in, they mean it. Not 1:50. It seems we were punished for asking by a young male reception clerk when, exhausted, we (politely!) inquired 10 minutes prior if our room might be ready yet. He assigned us an exceptionally small and ill appointed room (we saw that he had changed our room number from the one originally assigned), and we *still* had to wait until 2 PM. We were later able to change rooms, thanks to a wonderful reception desk woman (Kahina!) who is delightful, resourceful and genuine. She more than made up for the mean guy and made the rest of our stay a great experience.
Be aware that beds are narrower and that rooms are generally smaller than American hotels. That said, our (new) room was spacious and well appointed, and the bed was comfortable. It overlooked the lovely courtyard and was much quieter than the room facing the street. Our room was appointed with small LED spot reading lights as well as regular bedside lamps, a useful touch.
There are real hangers (wood, regular hooks) in the closet; also a safe. The cheap-looking iron provided does a surprisingly good job.
A desk insert provided plenty of outlets for electronics (don't forget your converter), and there are more outlets bedside.
There is a mini-bar in the room. Unlike stocked ones in the US, they leave some space for personal stuff - enough for three or four bottles of water and some cheese.
Wifi is outrageously expensive at this time, although there are rumors that it will be free in the future. (C'mon, Holiday Inn! 3 euros/hour is robbery!) You'll find free wifi in the lobby.
In the bathroom: Ours was spacious - white tiled, wide counter and a useful magnified, lighted make-up mirror. It can be treacherous getting in and out of the shower. The tub walls are high, the tub floor is a different height than the bathroom floor, and the tub walls are narrow and pitched. The grab bar helps. Once you're in without breaking your toe or your neck, the shower itself is one of those cool adjustable-height jobs, and very nice liquid soap is provided from a wall dispenser. There are large thick towels, and there is a good hair dryer if you need one (your American one will blow a fuse anyway).
Avoid drinks at the bar if you can- they are outrageously priced. The hotel's restaurant is very good for dinner especially after you've arrived tired and hungry, and there are are good restaurants nearby (try Leon's across the street for great mussels and a wonderful Belgian beer; or Chez Jenny, across two streets on Rue de Temple - you can see it from the Hotel's front door).
We were not big fans of the big, expensive American-style breakfast buffet provided in the hotel. If it's your thing, though, you can have omelets made to order, breakfast meats and lots of rolls and pastries served cafeteria style. Coffee of various sorts comes from a machine. We preferred to have a croissant, fresh fruit and coffee in room (in bed!) before we set out. The coffee made with the coffee machine in the room was strong and delicious for in-room coffee. For groceries, there is a small grocery store a block from the hotel - turn left outside the front door; it's on the same side of the street. We found good croissants in an unlikely stall just at the bottom of the stairs to the Metro - turn right from the hotel door and look for the Metro entrance a few steps away).
Bring lots of Euros no matter where you stay. Exchange rate at the hotel is 10%.
The concierges are amazing. There is often a line; worth the wait.
We'll stay there again.
(Cross-posted on Trip Advisor)
Located in the Republique circle - it's near to a lot of nice restaurants and good shopping - there is a subway very close by with easy access to the rest of the city.
The rooms are nice, modern, spacious and comfortable.
The restaurant serves a wonderful breakfast - a buffet of fruits, breads, cold meats, cheeses, cereals, yogurts, etc and a warm food bar - where you can have pancakes, eggs, omelettes, etc made while you wait. Lunch and dinner are pretty good as well!!
The lobby offers free wifi for members - otherwise it is outrageously priced (something like 10 euros/hour)! eek
There is a nice bar and friendly service.
I liked the Crowne Plaza Republique. The location is great. It's a 15-minute walk from the Pompidou Center, a 30-minute walk from the Louvre, and an hour walk from the Sacre Coeur. It's next to a metro too for people who'd rather take that. The rooms are spacious. The staff are warm. The concierge is helpful. And the restaurant offers a good buffet breakfast. If there were free Wifi in the rooms, I'd give it 5 stars. But there's not. There's Wifi downstairs (for ten bucks an hour!) and Ethernet in the rooms for about the same price. That's outrageous!
Rooms were fine, clean etc. but I had a disappointing experience in the Hotel Lobby.
My Wallet was stolen between checking out and taking my luggage to the concierge. I noticed it was missing before I walked out the door. No one on the staff was concerned, everyone stared as I retraced my steps. I requested to see the video of the lobby to find the culprit, The manager on duty told me I would have to fill out a police report at the police station. I used my last bits of change to get there and file a report. Then the hotel called and said the wallet was recovered. Minus the money (of course) when I returned to the hotel, there was an entirely new staff, new manager, and no claim to be made for the stolen and reappearing wallet. They would not let me see the video still. The fact that the wallet never left the lobby and they would not let me see the video and they were overall unhelpful leads me to believe it was someone working at the hotel who swiped my wallet. I will never Know, but I would not recommend staying where the staff is praying on its customers.
Great location, but sucks when you're working. Wi-fi is expensive (come on!) and comes with dodgy connectivity at that. I would gladly exchange the complimentary mini-Kit Kat for the ability to e-mail when I'm travelling... Additionally, my room was so teeny I had to climb over the chair arms to squeeze myself on to the desk, like the world's most boring obstacle course. As a generally small human it was briefly fun to imagine myself as a giant in a dollhouse, but that novelty wore off once I realised I had actually left my miniature Kit-Kat on the fridge. Meh.
This is one of my favourite hotels in paris. Great location, newly renovated, a great restaurant and absolutely not overpriced like many other hotels in Paris.
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