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  • 4.0 star rating
    3 check-ins

    overall I was happy with my week long stay here at the Crown Plaza.    Although not as convenient as some other locations, it is by the DLR so with a few extra minutes you can get anywhere you want.  

    The hotel rooms are very nice, modern, good size, great showers and plenty of pillows.   They have free WiFi and it works well until late evening when it slows down a bit.

    I've not eaten here so can't comment on that, BUT, there are several good restaurants just down the block!

    This location has definitely made it to my list of places to stay while in London / Canary Wharf area.

  • 4.0 star rating
    1 check-in

    Located conveniently near the WEST side of the ExCel Conference Center and the DLR train station, Custom House, this Crowne Plaza Hotel is a nice place for hotel rooms and event venue activity.  While I didn't stay here, I have had an event here.  The meeting organizer contact was very easy to work with (Victoria Alexander).  The event staff was very nice, but it was a bit chaotic just before our event in set up (which was not insurmountable because we were able to rectify everything) and, in the end we had a successful (at capacity!) event.  The event was handled in the Docklands Bar & Grill Restaurant - which conveniently has a private room at the back of the restaurant.  We were able to handle approximately 50 guests for our meeting and approximately 42 guests for dinner (which was held just outside of the private area in the main dining room).  The staff is responsive and helpful.  I would highly recommend this venue for others who are looking to organize another event.

  • 4.0 star rating

    Great location as a base when attending conferences at the Excel. A very American hotel (A very good thing!), with all the amenities that the biz traveller comes to expect in the US.

    Too far from town for most trips, but if you are working or visiting the East end, a very nice hotel.
    Breakfast is fantastic!

  • 4.0 star rating
    2 check-ins

    The Crowne Plaza Docklands was my favorite place we stayed on our family trip to England. We stayed here for 3 of our 8 nights, and were very happy with our room. We booked our room on Priceline, and somehow got a smoking double room reserved. We had 4 in our party, and they were willing to accommodate us with a non-smoking room with a pull-out sofabed  for no additional fee.

    We wanted to stay at a nice hotel, but didn't want to pay a lot. Our main requirement was being close to public transit, and the Crowne Plaza Docklands was right off the Royal Victoria DLR line. One stop west at Canning Town, and you can transfer to the Jubilee Tube line. Between the DLR and the Tube, it really was only an additional 5-10 minutes out of the way from a hotel that we would have stayed at closer to central London.

    One bonus - there's a Tesco express and a Londis market a few steps away from the hotel. We bought a lot of our groceries and snacks at those markets, and our room had a mini-fridge to keep the perishables. We didn't ever eat in the restaurant that adjoins the hotel, but it was nice to know we had the option.

    One of my favorite little perks of the room - they give you a little box that says "This works: Sleep." It includes two aromatherapy items, a roll-on and pillow spray. I was suffering from some jet lag...but after using the spray, I drifted off into dreamland.

  • 3.0 star rating
    First to Review

    There is a sufficient difficulty these days in locating good venues for weddings, parties and large-scale events that are close by but not in the heart of Central London where parking is impossible and prices are sky-high. People are generally seeking a venue that has a good location [by that I mean, not surrounded by concrete slabs and giant, yellow cranes that one has to decorate with 'welcome!' signs for international clients or judgmental relatives from abroad!], sufficient room-space and of course, a reasonable price...enter Crowne Plaza!

    With a variety of packages available for all occasions that include one of the many conference/events rooms they have on offer, Crowne Plaza strives to match the criteria that the client presents.

    A lovely view of the River Thames from all it's floors and a contemporary, stylish interior - The Crowne Plaza is an ideal venue for large birthday bashes, small wedding receptions and of course, the always entertaining, office Christmas parties.

    May I also add - the hotel rooms are B-E-A-U-T-I-F-U-L so get the baby-sitter over and book yourself a room for a minature weekend-getaway by the Thames!

  • 4.0 star rating

    Stayed here recently while in London for the Sade concert.  Its about a five minute drive to the O2 Arena.  Great location, beautiful hotel, great pool and sauna!  They had a great selection for room service and onsite parking.  Its also walking distance to the train station.  Across the street is an beautiful dock and restaurants where you can sit outside and enjoy the day.

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From the business


Crowne Plaza Hotels & Resorts is a dynamic hotel brand currently located in nearly 60 countries around the world. Truly international, Crowne Plaza offers premium accommodation, designed for the discerning business and leisure traveller who appreciates simplified elegance combined with the practicality of the latest features, as well as value for money. At Crowne Plaza, guests can enjoy a 24-hour business service, wireless high speed internet access in the lobby plus fitness and leisure facilities.