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  • 4.0 star rating
    18/6/2012

    One of the city's finest hotels, the Crowne Plaza is located about half a mile or less from Broad Street, The Mailbox and the main city centre. So, if you stay in this hotel you'll be sure to have easy access to all the main local services, access to restaurants and nightlife. It's one of the city's largest hotels and offers luxury accommodation, often accommodated by business travellers and tourists.

    As it's an international brand, the Crowne Plaza has a fine reputation and the one is Birmingham, I personally think, it doesn't disappoint. It's stylish, chic and modern interior features make the hotel a pleasure to stay in. It's comfortable and has a variation of rooms, from standard rooms to superior rooms with more facilities.

    I found the bed so comfortable to sleep in; it was one of the best night's sleep that I've ever had in a hotel. The facilities were clean, as I usually check toilets and beds when entering a hotel room; I was happy with the overall standard of their facilities.

  • 4.0 star rating
    20/10/2008
    First to Review

    A newly refurbished business hotel in the centre of Brum. The Crown Plaza seems to have tried to make itself slightly less starched than most business hotels and, to an extent, it succeeds. The business suite, accessible by all those with premier/business rooms (floors 10 and 11) is excellent and offers free internet, papers, soft drinks and snacks.

    There's a lot of conference trade and so guests can be mixed.

    Biggest downside is the car park. This doesn't belong to the hotel but is privately run underneath the hotel. It's large but a typical concrete nightmare with pillars to block your views around corners and very narrow ramps. Beware! Also, after about 7pm the only way in and out of the car park on foot is the same way that the cars go - neither safe nor pleasant as you have to walk a long way and then up and down the ramps!

  • 4.0 star rating
    21/7/2011

    A large hotel very close to the Convention Centre, and five minutes' walk from the City Centre and New Street station.
    The exterior is never going to be in contention for any architectural awards, being about as bad an example as you will find of an ugly 70s concrete block, and views out from the bedrooms are similarly uninspiring  this is not Birmingham's better side. But the interior has been decently reworked, in a modern and clean style.
    Reception was friendly and efficient, and my room was spacious and, while a little bit tired, certainly adequate. Pluses included a very large and very comfortable bed, and a fantastic shower  impressively powerful and instantly hot. A new touch on me was the complimentary aromatherapy 'sleeping' kit on the pillow. (What will they think of next?) Wifi was available at £5 per 24 hour period. The only downer was traffic noise if you dared open the window. Other guests found their air-conditioning a little intrusive, but mine was fine.
    Breakfast was your usual hot/cold buffet affair  perfectly OK but nothing special. I was seated quickly and immediately furnished with (strong, fresh) coffee. The only downer was the scrambled eggs  even when brought freshly they were wet and crumbly rather than creamy. You can order items such as kippers, poached eggs on fresh field mushrooms, and porridge.
    The meeting rooms are pretty standard, but good  we used one which was very spacious with good acoustics. As others have said, the car park seems to be the main downside, but it is easy to get to, directly off the inner ring-road.

  • 1.0 star rating
    13/9/2011
    1 check-in here

    Had my passport, laptop, iPod, and backpack full of clothes and 600£ stolen from the crowne plaza at the docklands in London.

    • Qype User Steph…
    • Edinburgh
    • 1 friend
    • 31 reviews
    4.0 star rating
    25/9/2010

    Room quality is superb for the price - generously proportioned and nicely furnished with large, comfortable beds. All the little touches you would expect are there such as dressing gowns & toileteries.

    Breakfast didn't quite live up to expectations when I was there, but there was enough to offer to get a decent meal.

    Bar prices are more reasonable than I expected if not cheap.

    I made use of the small fitness centre which was not extensively equipped, but adequate.

    Staff were efficient and helpful.

    Overall, a good business hotel. If I had one gripe - free wifi would be a good addition for a hotel marketing to the business community, internet access is expensive.

    • Qype User Kris1…
    • Reigate, Surrey
    • 0 friends
    • 60 reviews
    3.0 star rating
    20/11/2008

    The Crowne Plaza is within easy walking distance of the city centre. The hotel itself is nice, nothing to write home about, but is OK for those who want to stay in the centre of Birmingham.

    • Qype User savann…
    • London
    • 1 friend
    • 1 review
    4.0 star rating
    13/7/2011

    The Hotel has a great city centre location , the room is large enough , great furniture, comfy bed and great value for money ... the hotel also has a lovely bar and the bar food is great.

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From the business

Specialties

Crowne Plaza Hotels & Resorts is a dynamic hotel brand currently located in nearly 60 countries around the world. Truly international, Crowne Plaza offers premium accommodation, designed for the discerning business and leisure traveller who appreciates simplified elegance combined with the practicality of the latest features, as well as value for money. At Crowne Plaza, guests can enjoy a 24-hour business service, wireless high speed internet access in the lobby plus fitness and leisure facilities.