Shocking! I took my 85year old Grandma there to buy a washing machine (I found the one she liked online but she was not happy to pay online) The staff didn't have a clue about washing machines (I don't mean technical information either, just basic) then they wanted to charge £20 more than online as they said the online store COOP has different budgets etc!!! Like i care!
My grandmother is old school and choose Coop as 'the family brand she trusted' well it could not be further from the truth. Young staff with no product knowledge and over priced.
When I complained and demanded to see the manager I was told he was too busy but would honour the discount this one time!!! Too busy!!! disgusting!
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