Qype logo Join Yelp

Qype has joined Yelp to bring you more reviews, community and businesses. Read More.

  • “The commentary was educational, informative & fun the guide even pointed our Helen Mirren's house!” in 11 reviews

  • “The city cruise staff were very friendly and the commentary down the river was entertaining and educational.” in 9 reviews

  • “In the summer its beautiful on the top deck, but of course u are sharing it with hundreds of tourists.” in 5 reviews

Recommended Reviews

Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Learn more.
  • 5.0 star rating

    City Cruises is a very good cruise across the River Thames, I went from The  Tower of London to London Eye. The staff were really nice and helpful, I had a short conversation with the person who went on to give us the tour about the upcoming game, he was a very friendly person who told the rest of the boat and I some interesting facts.

    The boat, I boarded has a top and bottom deck, on the bottom they was a large amount of seats and windows already open as well as a small cafe selling coffee and sandwiches.

    The tour took about 25 minutes and was 1 way, The ticket was actually included in my open top bus tour of London, considering it was free, It was a great tour.

    I give 5 stars because it was a really cool tour and I honestly cant see what they could of done to make it better as the commentary was very good, interesting and educating apart from having Gluten Free food, which isn't really needed for such a short journey!

  • 4.0 star rating

    I had the London Pass which includes the hop on, hop off ticket to a cruise, I took it one way from the London Eye (meant Westminster so I could see Big Ben but the bus driver said this was where to go). In any case, you get a great view anyway from Big Ben while waiting to aboard the ship so it worked out.

    Maybe it's because I went in October, but it didn't take that long to stand in line for a ticket, and to wait for the next boat. This was on a Sunday though so I'm sure it was considered a crowd for a weekend in October.

    In a little over an hour I saw a lot of historical sights in London from Big Ben, the tallest building in Western Europe, the oldest pubs, all the main bridges, and some historical hotels. I went from the London Eye all the way down to Greenwich.  

    Even if I didn't have the London Pass, I probably still would have gone with City Cruises because I believe it's the cheapest.

    Yeah our captain was probably a misogynist but I found his jokes hilarious.

    START THIS AT WESTMINISTER INSTEAD OF THE OTHER STOPS!!!! YOU WILL GET A BETTER SEAT THIS WAY. When I entered on the London Eye stop most seats were taken.

  • 2.0 star rating
    1 check-in

    Others have mentioned "controlled chaos" and that's about the size of it.  We ordered advance tickets which had a departure point clearly marked on the ticket, but was not to be found at the actual quay.  Somehow or another we were supposed to simply know that we should go to gate C (even though our tickets specified gate D), and the quay staff member seemed annoyed that we didn't absorb this information telepathically or something, and had the affront to ASK where to queue up.

    Anyway, after boarding the boat we sat next to a window, as requested, and thought all would be well.  Actually, it was more like "and the boat didn't capsize or anything".  The food was mediocre at best (and I mean at its very best) but you don't go on these lunch cruises for haute cuisine, I know that, but still.  Yuk.

    The worst part was that of alllll the things that could have been highlighted on a trip on the Thames, the one that WAS NOT on the list was the Houses of Parliament!  We saw lots of old warehouses converted into apartments - dozens of those, in fact - and some pubs, and some bridges.  Okay, the bridges were kind of cool.  +1 for those.  -5 for the other non-sights and the fact we cruised by them multiple times.

    The audio system on board was awful, full of static.  Which in a way was a good thing, because when I COULD hear the captain's commentary, it was dreck.  Misogynistic "jokes", tired jabs at celebrities, very little information on London, really.  

    This was one of the lowlights of our trip to London.  I wouldn't recommend it to anyone, not even the over-70 crowd that seemed to predominate on the day we went.

    2 stars because the staff on board the ship was nice, and City Cruises (nominally) delivered what they said they would.  More of a 1.5 star experience, really.

  • 2.0 star rating

    We waited in line a full hour before the first boat showed up. It was utter, disorganised chaos. No staff around so people we cutting in line. When the boat finally showed up we were crammed in like sardines next to a wall so couldn't even see outside. To top it off there's a super-chavy guy giving commentary. He's more interested in hearing the sound of his own voice than giving information about the sites.

    All in all a really long, unpleasant experience.

  • 4.0 star rating

    its a cool view of the city - they explain the same stuff when you go from westminster to the tower of London and back (i kinda wish they said different things but they don't)

  • 5.0 star rating

    The cruise was part of our Big Bus Tour ticket & was fantastic! The commentary was educational, informative & fun the guide even pointed our Helen Mirren's house! We didn't realize the last boat back from Greenwich was so early so we pretty much had to run to the Observatory to get our photo & run back (which was about 15-20 min each way). When you get to the top of the hill, turn left. (The sign was a little hidden).
    Would have loved to spend more time in Greenwich. Very cute town.
    The cruise is much faster on the way back with way less commentary since everything was pointed out on the way there.
    No one ever checked our ticket, I feel like we could have easily walked right on. Sit on the outside deck for sure (unless I guess it's raining). Get the cruise on the Big Ben side of the bridge. After that is crosses the Thames to pick up people on the London Eye side & it's pretty full by then.

  • 5.0 star rating
    Listed in Yelp 2014

    Great experience.  The agent booking the reservation over the telephone was unable to find our offer - a discount from a travel brochure, but honored it sight unseen and allowed us to deliver the offer upon arrival.  

    We went on an afternoon tea cruise.  This was a great value - the per person fee was equal to the lower priced formal teas in London, so it was like getting the boat cruise free!  It was very relaxing.  I'd recommend people to dress in layers for the Tea Cruises and bring sunglasses for maximum comfort - it can get very bright on a sunny day and the temps can fluctuate.  Very pleasant staff.

  • 4.0 star rating

    Taking this cruise on the river was one of the choices offered on our London Pass.

    We sat outside on the top deck and had a great view of everything!

    It was fun, and we had a good time.  I would not hesitate to take a little trip on this boat again.

  • 3.0 star rating

    A decent cruise. You get to see all the main points of interest - Tower of London, Tower Bridge, The Shard, London Eye, Big Ben, Westminster etc. We did the 45 minute circle cruise which felt a little pointless really - seeing the same stretch of the river there and back, but oh well, it was a nice day and we sat on the top deck. The staff on the platform were quite rude. Someone should tell them just because they know the departure points like the back of their hand it doesn't mean that tourists do so they should be a little more patient and a lot more polite. Kindness never killed anybody. Staff were fine on the boat though the commentator seemed to be bored out his mind and you could barely hear anything he said which was a shame as I'd have liked to be able to hear it. Overall it was nice though.

  • 5.0 star rating
    2 check-ins

    The city cruises boat trip was one of the main highlights of our trip to London.  The boat trip was included for free with our big bus London tour and highly recommended by the hop on/ hop off bus tour.

    The city cruise staff were very friendly and the commentary down the river was entertaining and educational.  Seats up top are absolutely amazing.  The boat tour started at the Tower of London and continued down to just outside Westminster Abbey and Parliament.

  • 4.0 star rating

    I had the pleasure of taking a Thames City Cruise a few months ago when a friend was visiting London. At the time, we used my Westminster ResCard for a 10% discount, which was an added bonus. She had just arrived from a red eye flight from NYC, so we figured a leisurely cruise down the Thames from Westminster to Greenwich would be the perfect lazy activity for us.

    It's amazing how much you can see along the river and how much history you can learn about the city from it. The top deck is fully open and there's lots of seating so you can get great views and great photos of everything along the river, including the bridges - Tower Bridge being the most noteworthy, of course. I had never really thought to do a cruise down the Thames, but I'm so glad I did. It seems a bit touristy, but I really do think it's a must-do, especially if you're lucky enough to get a rare warm & sunny day in the city.

  • 4.0 star rating

    Westminister to Tower Pier.
    6.65 pounds gets you a cruise tour of:

    -London Eye
    -London Bridge
    -Tower Bridge
    -Shakespear's yada yada
    -the beauty of London downtown.

  • 4.0 star rating

    As a well entrenched Londoner, it's funny to view my city through the eyes of a tourist. I've been taking my cousin, her husband and my parents, all from Malaysia, around London.

    One of the views I never get from London is from the river but as part of the tourist trail, we went on a cruise down the Thames. City Cruises run nice big comfortable boats with large viewing windows. The commentary probably errs on the serious and factual side but it is interesting to learn something about the history of the buildings you're looking at.

    You do get some unique views of famous London buildings from the river, so stand by with the camera.

    The boat travels all  the way up to Greenwich, so it's a lovely scenic way to get there.

  • 5.0 star rating
    Listed in I Yelp London!

    As part of my Big Bus Tour we were given a cruise up the River Thames.  We hopped on at Westminster Pier and it makes stops at Waterloo Pier, Tower Pier and Greenwich Pier.

    It's a fairly large boat with seating on the deck as well as down below.  There is a bar where you can order beer, wine and other drinks as well as snack items.

    It's a great opportunity to take photos of many historical buildings as well as new architectural buildings.

  • 4.0 star rating

    Almost every time I have visitors from outside of London, I take them on a little trip from the Westminster Pier to the Tower Bridge where we have lunch or dinner by the river. So far, everyone has really enjoyed it. Sitting on the top deck, drinking a beer and looking at the sites as the guide describes what you are looking at - priceless!

    By the way, if you have a weekly or monthly pass on your Oyster, you get a 30% discount. Have fun!

    • Qype User lucq5i…
    • London
    • 0 friends
    • 3 reviews
    3.0 star rating

    The top surface is fully
    open and thereislots of seating so you can get a great outlooks and perfect
    photos of everything looking along the river. And the crew member is very
    knowledgeable and he knows very well all the things and the story behind every
    places that we see. Best experience and
    satisfying tour! Great value to your money and you will surely love.

  • 4.0 star rating

    Sure, it is a touristy thing to do but I highly recommend it. This tour gave us a excellent vantage point/different perspective of the city that we may not have seen by foot, taxi or bus.

    We had taken the cruise (the 'Millennium of Peace' boat)  from the Westminster Millennium Pier all the way to Greenwich Pier. The boat was fairly large. The main deck is enclosed but has a panoramic view.  We decided to sit on the open-deck at  the top of the boat. The sun was out, was not too windy, we wore a light jacket, it was perfect.

    Our crew member/tour guide (Jaime)  was cool. He had a good sense of humor. He  gave us a lot of facts about the River Thames, surrounding  architecture,
    buildings, famous/infamous people, etc.  You get a cool view of the underbelly of many of the bridges such as the famous Tower Bridge.

    After the boat docked at Greenwich we had a great time. We viewed the National Maritime Museum, The Royal Observatory and  The Royal Naval College. Of course, you may want to take the touristy photo pic of you standing on the Prime Meridian Line at Greenwich.  The one thing we forgot to do was check out the Greenwich Foot Tunnel  (a pedestrian crossing under the River Thames between Greenwich and Island Gardens, London).  For good pub grub/drinks, I highly recommend visiting the Greenwich Union pub  yelp.com/biz/the-greenwi…

    The price for the river boat cruise was reasonable (From what I remember the fare was about £8.00 ($13.00 USD) per adult (you can get a discount on-line as well).  The ship runs every 30 minutes.

  • 3.0 star rating

    memorable trip with family from Tower Bridge to Greenwich. It's a must do for everyone at least once.
    Very slick, professional and well operated. Good, clean loos and full bar.Commentary was non stop history and pointing out of interesting aspects of the buildings we passed en route.Lots of mentions about my inimitable friend, Charles Dickens.
    Slight problem was the commentator giving us not only chapter and verse, but volume after volume about the fall in value of the housing market. The more impressionable among us might easily have feared for his early demise to Davey Jones's Locker.

  • 4.0 star rating
    1 check-in

    We loved this Boat trip on the River Thames in the City of London, We had vouchers for £5 each for a day ticket from Virgin Trains, take a look around for offers before you go and take a look at the  fun website at the different boat trips they offer, They offer full cruises which do a full circular route which by the looks of it sets off around each hour, and then other boats what leave around every half an hour, make sure you know which way you want to go as one way will take you towards greenwich and the Westminster,unfortunately we was only in London for one day and the weather wasn't that great but I'm sure it will be beautiful on a great day! All the staff and crew are really friendly on and off board, they do live commentary which is fun and not dull and try and get the passengers to have a great time, they will tell you of all the sights you pass, we was on a boat what had a upstairs deck and downstairs, both was really looked after,They also had a little cafe on board for coffees and drinks, We got on at the Tower of London stop and stayed on until Westminster, this takes around 25 minutes and you pass major sights including, Tower Bridge, The Shard,St Pauls Cathedral, all the famous bridges, London Eye and Westminster. We didn't have much time the day we went to London so we stayed on and it took us back to the Tower of London. You can stay though and it will take you all the way to Greenwich and the 02, It was great fun and totally recommend it. Just pick a great day for the weather.

  • 5.0 star rating

    This was amazing and really added so much to our stay in London! We had an all day unlimited ticket (£23 for 2 adults).

    There are stops at Westminster, Waterloo, Tower Hill and Greenwich. The staff give fantastic commentaries and you can learn so much. The round trip to visit all stops takes about 2 and a half hours. You can get off at each stop though, which is great to tour around interesting looking places!

    I'd love to do this again!

    • Qype User christ…
    • London
    • 4 friends
    • 15 reviews
    4.0 star rating

    memorable trip with family from Tower Bridge to Greenwich. It's a must do for everyone at least once.

    Very slick, professional and well operated. Good, clean loos and full bar.

    Commentary was non stop history and pointing out of interesting aspects of the buildings we passed en route.Lots of mentions about my inimitable friend, Charles Dickens.
    Slight problem was the commentator giving us not only chapter and verse, but volume after volume about the fall in value of the housing market. The more impressionable among us might easily have feared for his early demise to Davey Jones's Locker.

  • 3.0 star rating
    1 check-in

    It was a nice ride. The captain was also the speaker and the sound system wasn't very clear and you had to struggle to hear what he had to say.  The bathrooms could have been cleaner.

  • 5.0 star rating

    I had an afternoon to kill so I decided on doing the boat trip to Greenwich, a cheesy and touristy thing to do in London. It was winter, the middle of the week and so there was only a handful of people on board. So then why did I enjoy it so much?  It put an entirely different perspective on this city I had been walking around for these last few days. I really enjoyed Greenwich and the observatory.

  • 4.0 star rating
    First to Review

    Did this with my mom when she came to visit. It was considerably more interesting and scenic than I imagined it to be. Mom liked it too. Can't rival similar tours in Paris or round Manhattan, but it's a good idea for tourists or for when you have visitors.

    • Qype User mouch…
    • London
    • 5 friends
    • 67 reviews
    5.0 star rating

    This is my favourite thing to do in London and I have been several times in different seasons and different times of the day and evening. There are several river cruise operator but honestly there's not a lot of difference between them. If you pick up a discount voucher booklet from National Rail stations or if you have an Oyster card the tickets are fairly cheap and the experience is well worth the money. I always like to start the tour at Westminster pier and go all the way to Greenwich. The guides always say that they aren't professionals but they do a pretty good job - and if their stories are frequently saucy and sometimes fictional, they are still a lot of fun and it's so interesting seeing the different buildings on either side of the Thames. The Greenwich end of the tour is a bit boring but Greenwich itself is a lovely place to visit and we always take visitors for a tour in the boat, then to the Royal Observatory in Greenwich, followed by a trip home in the first carriage of the driverless DLR. They've all loved it!

    Coming back to the tour, it's brilliant on a hot summer's day but if you can take the cold (or have a covered area in the boat), it's lovely on winter evenings as well and no visit to London is complete without it.

    • Qype User Bexmoa…
    • London
    • 8 friends
    • 33 reviews
    5.0 star rating

    Another must do on the list of London, I have done it twice and had 2 very different experiences.
    Both times I took the Docklands light railway out to Greenwich and set sail from there.The first part of the cruise is enjoyable, but a bit boring riverside as there are only big apartment blocks to look at, but on a nice summers day, its just good to be out on the river.
    The boat docks at the tower pier, after going under the most beautiful bridge in the world - Tower bridge - really good way to see it!
    Then the commentary starts and its good - done by the "Thames watermen" as they call themselves, these guys have proper geezer accents and tell you all about the buildings and sights from Tower to Westminister.
    The "watermen" know how to play people out of some money at the end as they have people line up to tip the "Watermen" as they get off the boat! Well good on them, they do a good job of informing and entertaining.

    In the summer its beautiful on the top deck, but of course u are sharing it with hundreds of tourists.
    I went in the winter time and it was cold and drizzly but we got some beers from the bar and sat on topdeck anyway and it was still great - we weren't so cold because of the alcohol!

    • Qype User jennyg…
    • Birmingham, West Midlands
    • 13 friends
    • 20 reviews
    5.0 star rating

    I missed the commentary on this but it didn't matter. I went from St Katharine's Pier to Westminster and it was a superb journey. A chance to sit down and rest my legs for 30 minutes and a new angle of all the famous landmarks as well. A win-win thing to do on a short visit as far as I was concerned. All the timetables are available to view online so you can plan before you go and if you show your Travelcard you get a discount too.

    • Qype User danoe7…
    • London
    • 2 friends
    • 4 reviews
    5.0 star rating

    I regularly use City Cruises to get about & see the wonderful sights of London & i'd highly recommend it to anyone whether you're a tourist or citizen.

    They have good deals such as a red rover ticket where you can get on or off as often as you like which means you can enjoy all the top sights such as the Tower of London & Historic Greenwich. I have travelled up to Greenwich by boat then back on the Docklands Light Railway which means you get the best of both worlds as you get to see all the sights of London by river then travel through the Docklands by train.

    There's so many top places/things to see/do in London but this is by far one of the best ways to get around.

    • Qype User pscbig…
    • London
    • 0 friends
    • 15 reviews
    4.0 star rating

    car parking available only at greenwich pier maritime museum etc but is free to disabled and cheap for london to everyone else. tip can use tesco day out vouchers here for family red rover ticket, cheap day out to see sights of london

Page 1 of 1