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    • Qype User ariel_…
    • Peterborough
    • 0 friends
    • 5 reviews
    1.0 star rating
    22/8/2011

    I wish I'd seen the reviews on here before renting with them :(
    £120 to apply  non refundable, steep  but ok if it gets me the property I want.

    Then £60 for some tenancy agreement fee  would have been nice to know in advance.

    Then £30 every 6 months for a 'periodic' fee  well at least it's not too bad.
    Then I moved out

    £54 checkout fee. Since when

    Oh and a £170 fee for cleaning, when the house is cleaner than when I moved in  and the inventory supports this!

    And they tried to charge my another £54 to remove furniture included on the advert!!!
    All in all, that's nearly £500 in hidden / dubious fees Speaking to other people who've rented through them, I got off lightly.

    • Qype User mikave…
    • Peterborough
    • 0 friends
    • 17 reviews
    1.0 star rating
    27/4/2011

    Hidden fees (rent through them and you'll pay and pay and pay), rude staff and poor customer service - they seem very helpful until your locked in.

    If you rent a flat, it'll be a month's rent and deposit - fine. Then it's a £125 application fee, then a £60 odd tenancy fee, then a £25 admin fee and so on...

    They'll ignore maintenance requests and you're lucky if you get the features promised (I didn't). Avoid!

    • Qype User test_g…
    • Peterborough
    • 0 friends
    • 1 review
    1.0 star rating
    2/8/2011

    Avoid, avoid, avoid. You don't get what you've paid for  despite it being in writing and they'll expect you to pay for their mistakes. Almost everyone I've spoken to who's dealt with them has had problems. :(

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