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  • 4.0 star rating
    4 check-ins

    Damn you Cheynes with your good hairdressers who have great craic and your expensive prices!

    Seriously though - I go through cycles with my hair.  I have it short, get tired of having to STYLE it regularly so spend years growing it our, wear it long for ages, get tired of NEVER styling it, and cut it short again.  

    I recently entered a short phase.

    To go short, I went to not-Cheynes and yes, got my hair cut off but no, didn't really like the cut.  It was kind of a bob, and you really can't sport a curly bob when you're 30.  You look like a mom, or a child.  

    With my brother's wedding around the corner I went to Cheynes.  
    I'd had Craig cut my hair a few times and was really happy with how he cut it, but I decided I was too cheap and too hair-lazy to keep it up.  Craig was busy when I was free so they got me an appointment with Lloyd.  

    Lloyd took one look at my hair, read my mind, and got what I wanted.  He explained exactly what he was going to do, did a quick all over cut and then took his time refining it.  

    While he was cutting, someone decided to put on Phil Collins and the next 20 minutes were spent reminiscing about Genesis and half making fun/half loving the music.  

    So, not only was my time in the chair a total giggle, but UGH the cut was amazing.  It's like, really good.  It's exactly what I wanted.  Lots of hairdressers cut curls with the expectation that you will just straighten your hair anyway, it's weird.  From Lloyd I got a proper cut that was meant to improve the volume and shape of my hair.

    BUT, it was just about £60.
    I have spent too long luxuriating in my £14 haircuts and £60 was a slap in the face, especially considering I'll need to get it cut more now that it's short and has a style that needs maintained.

    So, full marks on doing a great job cutting my curls.  Minus one star for the price, which to be fair is probably standard for the "director" level of a salon these days.

  • 3.0 star rating
    1 check-in

    Good hair cut, high price!

    You might think that prices and cuts go hand in hand, but I bet to differ. Can't deny that Karl did a very good job, and at the same time I feel I paid a bit too much.
    You might think what is too much? More than £100 I would say. Got similar service for half the price for highlights and cut. Maybe it's the norm nowadays, who knows.

    Overall impression:
    I felt a bit claustrophobic in there. Very small place, Lots of people: 7 Hairdresser, 3 Assistants, and all the clientele. It felt like that the shop overlaid bookings. Some customers turned up earlier than expected and my hairdresser had to excuse himself to talk to them quickly (what was a polite thing to do). However, I felt like there was not enough attention on one person, as everybody was rushing around, trying to do their job as efficient and fast as possible.
    There were children, lots of them.
    The receptionist was a bit too impersonal for my taste. It felt like I am a piece on a conveyor belt and am pushed through and passed on to get to an end result. Nevertheless, she did her job professionally.

    As mentioned, Karl did a very good job. He is very attentive to your needs and tries to do his job as precise as possible. He loves what he does, which makes it easier to make his customers happy. If you choose Cheynes, then ask for Karl.

    I liked the massage chairs, which are downstairs, where you get your hairs washed. Took me a while to get used to, but it works fine.

  • 5.0 star rating

    Best hairdressers in Ediinburgh...really friendly, competent staff. if you need a great cut and colour, get Fiona to do it!! I always use her and she's the best!!

    • Qype User Emmam…
    • Queensferry, Edinburgh
    • 4 friends
    • 78 reviews
    3.0 star rating

    I am a bit fussy about where I get my hair cut but am willing to give new places a try. I tried here and, although the cut was okay, it felt a bit like I was part of a production line.
    I remember when Cheynes was just starting out and it was more of an intimate affair and I think it is maybe just a victim of its own success in that it is always very busy but I am not convinced that you can get a really good cut and finish in 20 minutes. The girl who I got was nice enough but not very chatty nand didn't even seem too concerned if I liked the cut or not. I don't think I will be rushing back any time soon.

  • 4.0 star rating
    2 check-ins First to Review

    I rang in the morning on the off chance I could get an appointment and thankfully they had a cancellation. All the staff were welcoming and very chatty. I was brought quickly to get my hair washed where they had amazing massage chairs!! For this alone I was happy! When I was brought back upstairs Kal the hairdresser talked me through what he was going to do. As I normally have an overgrown fringe everytime I go a hairdresser (as I go so irregularly) it is often hanging wet over my face which isn't always the nicest feeling, but Kal purposely cut it first so I didn't have that problem. A really enjoyable experience overall with a great haircut (I can finally see again now my fringe is cut), and because I had asked for a stylist when I rang they gave me stylist prices when I paid even though Kal was a much more experienced hairdresser :)

    • Qype User getonw…
    • Edinburgh
    • 0 friends
    • 36 reviews
    2.0 star rating

    I've only ever had colour done at Cheynes. Having very little previous experience of colour, and wanting to go lighter, I had a consultation and took the plunge. I was aware that it would take time to get my hair as light as I would like, however I ended up with patchy colour and found that I was charged for highlights when I was actually just having my root regrowth done (I only found this out later when I queried the treatments I was having with another salon). It is pricey, even with discounts. The staff are friendly and appear to be well trained, however I for one would appreciate a bit more explanation for what's happening to my hair rather than being unhappy afterwards. I ended up having a repair job done at a different salon which I was far happier with.

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