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  • 4.0 star rating
    24/11/2010
    First to Review

    It has been a long time since I've gotten a haircut which I'm still happy with a week later.  I have curly hair and only straighten it once in a blue moon, which means that if my cut is not just right, I find myself with a mop of unruly hair which refuses to be styled.

    This branch of Charlie Miller opened up about a month ago and has a 25% off deal for November.  I am forever looking for a bargain so decided to take advantage of this offer.  I booked an appointment with Lisa who is in the second to the top tier of hairdressers.  

    When I walked in I was immediately impressed with the decor and staff.  There were no teenagers running around with ridiculous makeup and haircuts which are really only ok if you are on a runway.  The staff gave off a polished and professional feel which I'm not entirely used to.  

    Lisa was lovely.  She was good to chat with, expressed an understanding of curls and offered to take the time to straighten my hair for me which was great as I was headed out that evening.  Once it was dry and straight she continued to snip here and there to make sure the cut was even and not too choppy.  Essentially, she took the extra care I'm used to with my hairdresser in my home town who has been cutting my hair for over ten years.

    My happiness with the cut was cemented when I styled it a few days later and it came out perfectly.  It has looked consistently good every time I've worn it down since, which has been brilliant as I was starting to worry that my hair was just beyond hope.

    I highly recommend this Charlie Miller and will definitely be going back to see Lisa.

  • 2.0 star rating
    13/12/2010
    1 check-in

    My hair is kind of 'my thing', and I am very particular about it. In need of a new hair dresser in Edinburgh, I tried here as it was recommended by a friend (the lovely Emily V.) Whilst Emily had a great cut here, I'm afraid my experience was definitely 'meh'.

    This is the nature of hairdressers though. It depends on each individual hair dresser you get, and also on each individual client. What I will say, though, is they are not suitable for curly haired clients. My old hair dresser in Glasgow had curly hair herself, and knew exactly how to cut it. So I understand that some (a lot) of hairdressers) just don't knwo how to handle curls and I won't hold that against them.

    In testing the water, however, I only got my hair coloured - not cut. Colouring is pretty much standard. Now, Charlie Miller's is an up-market salon. With a 20% discount I paid £80 just to get it coloured. They use L'Oreal, which I like, as it's what I normally get.

    I had a quick consultation, and I carefully explained I wanted it to look as natural as possible and lighten it slightly. I watched carefully as she applied it. First thing I noticed. My old hairdressers (all 4 different colour stylists who did it at the salon) used to tease out one thin section of hair, very thinly seperate that and apply the colour carefully. So there were lots and lots of thin layerse of different colour throughout. This did create a very natural and dynamic effect.

    My hairdresser here took much bigger chunks, only teased them in a very slight 'halves' and then slapped on teh colour. She also kept checking her watch. I got the impression she was in a rush. As a result I have much 'bigger' chunks of colour throughout and it doesn't look natural or as 'good'. It, in all honesty, looks cheap. Not what I paid £80 for.

    She also didn't really seem to  listen when I said I wanted it to look natural. It seemed a very 'by the book' colour job where she didn't listen to me, my needs, or really examine how my current colour was done and try and match that. I now feel like I have a generic blonde sitting on top of my hair that does nothing for the curls.

    I am disappointed, and unhappy. Luckily I didn't get it cut there, and safe to say I won't be going back. I don't mean to be so scathing, and there may well be other good stylists there who work wonders with straight hair, or different looks.

    But I felt my stylist could have listened more, and done a better job. It felt cheap at the time and it looks cheaper now. Also, I did feel like one of many customers and was rushed through. Again, not the £80 salon experience I was hoping for.

    • Qype User Jean_J…
    • Edinburgh
    • 8 friends
    • 53 reviews
    1.0 star rating
    25/4/2008

    When looking for a different hairdresser to use in Edinburgh, I thought the reputation of Charlie Miller, combined with the setting and associated prestige, of Harvey Nics, I couldn't go wrong with a 'Style Director' there. How wrong I was!

    The website states style directors average 30 years experience. When she appeared, aged no more than 30, alarm bells rang. Average is such a wonderfully useful word, but in this case could only honestly describe the cut I received. After being passed from trainee to trainee for the wash and 'style', in a glorified corridor of a salon, I was reluctant to part with my £53.

    • Qype User Clarin…
    • Edinburgh
    • 0 friends
    • 2 reviews
    1.0 star rating
    26/9/2008

    Having recently moved to Edinburgh I was looking for a decent hairdresser and like Jean Jessica I thought the reputation of Charlie Miller meant I could rely on a good hair cut - wrong!

    I visited the branch on Frederick Street and paid extra for a senior stylist (waste of money) I had my hair cut and highighted for over £100 and I was nearly crying when I leftMy senior Stylist was quite young and gave me a below average haircut and dye job. The cut wasn't straight and the highlights didn't even cover up my roots from my previous highlights. However, the worst experience was having my hair washed by the junior. She appeared to have no interest in doing her job and handled me so roughly during the wash that she knocked my head hard on the basin. She then endevoured to try and comb my hair without holding it and easing the pressure and so just tugged at it for 5 minutes. I was then left at the back of the salon by myself with dripping hair for 20 minutes before the stylist remembered she actually had to cut my hair as well! I was given no apology, as I was leaving, I couldn't believe I had just paid £120 for such terrible service and hair styling. I did write and complain but again was offered no apology.

    All in all over priced and and over hyped. I would not return and have advised everyone I know not to bother either.

    • Qype User SBaldw…
    • Edinburgh
    • 0 friends
    • 2 reviews
    3.0 star rating
    21/4/2012

    I am new to edinburgh, and i had ,left a amazing salon in the midlands, and i was absolutely dreading frinding a new one, it is so stressful. So after having a few consultations with various salons i decided to give CM a go on south at andrews street. I had my consultation explained what i wanted etc and i really needed some guidance and recommendation in which i was given, but this was totally wrong, i had my hair highlighted and paid over 100 quid, when i left it looked ok but no different. Whilst i was there they also forgot my drink and when i asked for one the lady on reception did not acknowledge i had said anythhping and walked off to get someone to bring me some water, which i thought was a tad rude. So i left it two weeks to see if anything would change with my hair and it didnt so i called to explain/complain that it was not as expected or how i had been told it would look. So they offered me to go back for a redo which i accepted, i saw a lady called Ros she was absolutely fantastic, to be honest she is just what i needed to hear the first time i went in. But she sat down with me explained everything in great detail, and the dos and donts i needed to do and dont do :-). She then booked me in with herself for a all over head tint(bleach) and the blow dry was with a stylist called megan who was also great. The service was fantastic this time around making sure i had drinks and that i was ok. ros is the director she is a lovely lady and really knew her stuff, so from going the first time and it not really being the best visit i have had to a salon to me then speaking up and receiving a redo it was definately worth it and it has now restored my faith in this salon. i also got offered a free cut with Megan and a blow dry as part of her on going training which i happily accepted.

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From the business

Specialties

Charlie Miller - Edinburgh's Fashion Destination for Your Hair

At the Charlie Miller salons you'll find a host of experienced and friendly stylists who'll listen and interpret your needs before creating a look that reflects you and your lifestyle, easily recreated at home. You'll love the one-to-one consultation, the luxurious Kérastase shampoo and relaxing head massage, complimentary refreshments and personalised home care advice specified from professional products including Kérastase, Shu Uemura and L'Oreal.

Charlie Miller salons have led the way at every level with consistent style, quality and creativity looking after men, women and children.

With a string of industry accolades to its name, the company holds a total number of 14 British Hairdressing Awards - more than any other salon outside London.

Masters in Men's Hairdressing
2 British Hairdressing Awards 'Hall of Fame' members.

It's your hair...your style...our know how

History

Established in 1965.

From origins that began in a gent's hairdressing salon in 1965, Charlie Miller salons lead the way at every level with consistent style, quality and creativity looking after men, women and children.

Meet the Manager

Amber Lennie L.
Amber Lennie L. Manager

An experienced member of the Charlie Miller company Amber Lennie has more than 21 years cutting and colouring experience in hairdressing. Commanding an extensive clientele list she is a Salon Director and is responsible for the day to day running and development of the company's Holy Corner salon in which the Training Academy is also located.

She is a senior member of the Charlie Miller Artistic Team and has travelled the world doing shows, seminars and workshops. Alongside her Artistic Team work she is also responsible for delivering all levels of training to Charlie Miller future stylists and is a huge contributor to maintaining the high level of quality and precision styling for which Charlie Miller Hairdressing is famous.