My mom came to London and stayed at this hotel. I was there almost everyday for the whole two weeks that she was here. It was centrally located and very close to London's major attractions. The lobby is amazing and they change the fresh flowers every Thursday. The room and bathrooms are very spacious. The rooms are nicely sized as well and my moms room came with two beds as well as a couch.
The service was amazing. The concierge was so helpful and friendly. They always asked did we enjoy what they suggested. They were very personable and we even took pictures with them after our trip was completed. They said that people like my mom were the reason they love to come to work. Which I thought was a wonderful compliment and really shows that they like to interact with the guests. The front desk agents were equally as helpful. When one them found out my mom was going to Paris he mapped out her entire trip for her since he was from there. The bar has great food and wonderful service as well.
Overall, this was a great experience. If I ever return to London this is the only place that I will stay.
For London, this is a fantastic hotel. It was well situated between West End and the downtown. The rooms are spacious with good decor. The bathroom is extremely large for London. I even took a warm bath the first night because I was cold to the bone.
The service is very good and the restaurant that serves breakfast/brunch has a decent continental and warm offering. The only downside is that they do charge you for wifi. It was fairly steep as well, considering the rooms are near the high-end in price.
Overall, I think the location is ideal. You're near the British Museum, Covent Garden and Soho. You do receive Marriott points here, so just another bonus.
A very high-end hotel complete with lychees!
Superb and peaceful accomadations.
Doesn't hurt to have a fabulous restaurant ( Pearl) downstairs.
Bar is great as well.
Excellent hotel experience in a beautiful and historic London building.
Large room with a comfortable bed and luxury bathroom. All very POSH!
Late night drinks and hors d'oeuvres in the bar was memorable.
Breakfast in the well appointed Concierge Lounge looking out over High Holborn was a nice way to start each day.
London tube connection at the corner was very convenient.
Walking distance to Convent Garden theaters and restaurants.
Worth every pound ... or Marriott point...
Clean, quite, very nice staff, great structure, center of the city, everything is walking distance, take Piccadilly line from airport and get out at Holborn which is 150 feet away from the hotel, exceptional in general. I also have to mention large American size rooms. If price is right, go for it, you will not be disappointed.
This place is luxury personified! I was lucky enough to stay here for my 30th birthday and enjoyed every single second. It's set in Holborn which is a couple of tube stops away from central/west end London and the hotel itself is set away from the street, so just entering the place feels special. The lobby is fantastic - huge displays of fresh flowers, chandeliers etc etc.
Plush, comfy rooms decorated in quite a conservative, traditional style but with very spacious bathrooms (and lovely toiletries).
This is an imposing but welcoming luxury hotel near Holborn tube station, so it's handy for Covent Garden and theatreland.
During the week it's mainly used by business-people, but you can often stay here for the weekend at somewhat reduced prices.
The hotel building used to be the HQ of an insurance company so is built on a grand scale with wide hallways and grand staircases. The room I stayed in was large and luxurious with all the comforts you would require.
The reception staff were very welcoming and all the other staff I encountered stopped what they were doing and said hello. This makes you feel very welcome and it's something you get used to very quickly.
Breakfast is served in the Pearl Restaurant and again nothing is too much trouble for the staff.
I can't deny that staying here can be expensive, but I think it's worth it for a touch of luxury.
A very impressive hotel, which I like to stay in when I'm here for business.
Kind and helpful staff, excellent spacious rooms , the decor is elegant and they offer great drinks at the bar.Highly recommended.
Don't think this hotel has closed - it has just changed hands. Used to be a Renaissance Hotel (part of the Marriott group); it now appears to be part of the Preferred Hotels & Resorts affiliation. Used to be called Renaissance London Chancery Court Hotel - now called Chancery Court Hotel London. In any event, it seems to still be there and taking reservations. When we stayed, it was a Renaissance Hotel and it was lovely ... nice amenities and hotel staff, with a fabulous location within walking distance of the theatre district. No matter who owns it currently, we would stay here again.
When you walk into this Marriott property, you know on first glance that it's an immaculate hotel! Check-in process was a breeze; they usually give free upgrades to Platinum reward members. The room was huge and up to date with stylish modern furniture. The hotel bar is very sleek and elegant & of course the drinks were great! Concierge lounge is huge, with lots of choices at breakfast time, and pretty good service as well.
This is a nice hotel. Quiet from the hustle and bustle of the street outside. American-sized rooms. Strange guy in his bathrobe taking the elevator down to the lobby. Good location - you can take the Piccadilly line from Heathrow to the Holborn station and just have a short walk to the hotel.
Stayed the last full week in August, lovely room very quiet. Pillows are fantastic! Concierge was top notch as was the bartender, housekeeping a little to punchy on when they wanted to clean the room. We work from there a bit and prefer later rather than earlier cleans. In this day and age shouldn't Internet be free. Great West end, C garden, theatre area location. Loved smelling the bouquets each time we arrived to the lobby.
Just love this hotel and keep returning. The concierge lounge is definitely worth it
The Bar here Is a fantastic place to stop for a nightcap or some late drinks and snacks. We stopped in on a Saturday night and had a great time. Our bar bull was nearly the price of our dinner elsewhere but the atmosphere was wonderful and the service top notch!
I met a friend who was staying here for a few drinks. It was after work on a Friday and having worked from home all week, I had lost the ability to dress myself and apply make-up. So I turn up, expecting the Chancery to be at the nicer end of business hotels that wouldn't mind my scruffy trainers, unwashed jeans and baggy jumper. He had told me rather dismissively it was a place for people in London for business, not hanging out and being elegant - this hotel has good conference facilities. So they wouldn't mind a bit of unkempt freelance chic landing in the bar, right?
Well, I was greeted twice by the extremely smart looking doorman, left discreetly to my own devices in the achingly grand lobby but I knew the cluster of hotel staff were ready to leap to my aid the second I made a signal and when my friend came down to meet me I was relaxed, I felt quite welcome, but my god, I was really not dressed for it.
The bar is lit in the way that suggests a team of lighting specialists worked two months on making everyone who takes a seat look sexy and two or three kilos slimmer. The sofas and chairs are luxurious and well spaced out so every group having drinks and snacks together feels like they have their own space - it was busy but never felt crowded. Table service is swift and efficient, friendly and attentive. The wine list is superb. The complimentary snacks are the kind normal people buy as a treat from Marks and Spencer.
It's odd to recommend a hotel bar when London is so full of interesting independent bars and pubs, but this one is a rather unexpected bit of luxury, a sort of continental chic and sophistication that you can't take for granted in our city. Spend alot and enjoy it.
This hotel is in a brilliant location to visit theatreland and some of the tourist sites of the city. The rooms are quite large for London and very well appointed. The hotel building itself is stunning. The bar and restaurant are excellent serving up the sorts of food a top class London hotel should. The cocktails are amazing and the bar snacks spot on. Being part of the marriott chain you can expect a certain standard. I kept walking around the hotel just going wow.look at that. As it was converted from an insurance building you'll see a lot of the original features, the swiss marble staircase is one to look out for.
The bar in this hotel was designed for secret yet elegant assignations. Atmospheric, grand, beautifully appointed.
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