Have no customer service expectations when you come to this place because you wont find it here. It took forever to get a waiter to notice us and we finally were able to order. The waiter came back with the wrong drink order so we politely send it back. We ordered a radler and they gave us regular beer. After we send it back the waiter apologized and came back with the SAME beer, not the radler, again! So we had to send it back for a second time and then FINALLY the third time around they were able to give us what we ordered. I also go the picelona which was suppose to be a pizza, the bread was actually tortillas moshed together instead of actual bread with sauce and cheese on top.
Their "tapas para muhcos amigos" is what would be called an appetizer platter at a sports bar or "family chain" like Chile's in America (i.e., a restaurant that serves at best medi ocre food). Everything was fried and very salty. It almost made me cry, missing the well-cooked, properly seasoned tapas at Jaleo in D.C. What made this all the worse is that the waitress never came back to get drink orders. It would have been annoying enough had I not just split a platter loaded with salt and grease and was thus incredibly thirsty afterward. My husband had to go to the bar to get another round. We were also charged for a drink we never received (from when the food order was taken -- since the waitress never came back for any other drink orders).
Then, after all of that, extremely loud pop music came on, and they started flickering the lights on and off, trying to pretend to be a club. I was eating with people from places ranging from Peru to Italy to Syria -- everyone was annoyed. We grabbed waitress, paid the bill, and split as soon as possible.
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