Qype logo Join Yelp

Qype has joined Yelp to bring you more reviews, community and businesses. Read More.

Map
Edit
  • High Street
    Conwy LL32 8DB
  • Phone number 01492 582800
  • Business website castlewales.co.uk

Recommended Reviews

Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Learn more.
    • Qype User Travel…
    • Conwy
    • 26 friends
    • 125 reviews
    5.0 star rating
    15/11/2008

    Whilst I have never stayed at the castle hotel I have eaten in both the bar and restaurant on many occasions and cant recommend it highly enough. Both the restaurant and Bar pride themselves on serving the best local welsh produce.

    They offer a 'brasserie' style menu which changes according to the seasons which ensures the best and freshest produce. They also offer a weekly Fixed price menu and a Sunday lunch menu which always features the delicious local Welsh beef .

    Always a lovely atmosphere and very friendly and welcoming staff.

  • 4.0 star rating
    13/9/2011
    First to Review

    Perfect hotel in the center of town. Easy access to the train station, shopping, eateries, sightseeing, the castle and quay. The staff is ALL wonderful!!  They go out of their way to make you feel welcome & comfortable.

    The room is small and the bathroom is super small. The bath plumbing is good but not great.

    The breakfast that is included is great! The omelette and the pork sausage was the best on our trip so far.

    Despite small room and tiny bathroom, we would come back because of location, staff and the fact that it's a nice hotel.

    • Qype User greenm…
    • Esher, Surrey
    • 173 friends
    • 270 reviews
    4.0 star rating
    7/12/2009

    Good food, Lamb a speciality.
    I opted for the restaurant over the bar, you can have the same menu, but the restaraunt is a little clinical for the old building, next time I'd opt for the bar as it seems much cosier.

  • 4.0 star rating
    5/10/2011
    1 check-in

    We ate in the relatively quiet restaurant on a Monday evening. Service was prompt and friendly, and the food was good. Not incredible, but good. Tasty beers on tap, pleasant surroundings, nice wallpaper, linen tablecloths, all that jazz.

    The posh fish and chips was enormous and tasty. If I'm being picky, the presentation wasn't that great (see the pics). The tandoori monkfish was also very good, but the vanilla mash was inedible. It was far too salty. We mentioned this at the end of the meal to the maitre'd, who then checked with the chef. He returned and was very apologetic, saying that there must have been an accident with the mash and that no-one had owned up to it, and that the dish had been taken off the bill. Normally you may expect a complimentary dessert, or for perhaps one of the starters to be comped, but this was a nice touch and showed that they didn't accept it when a dish that wasn't perfect went out.

    This situation probably could have been avoided had someone checked on us during our main course to see if everything was ok. The waiter didn't ask us if we enjoyed the meal when he collected our plates, even though it was clear the mash on the plate had barely been touched. If we hadn't said something, someone else may have had the same problem. That being said, I'd recommend The Castle Hotel and would probably go back, though not before checking out the more informal Bistro down the road (I can't remember it's name!)

    Positives:
    Extensive menu. (Lots of choice)
    Solid cooking.
    Good customer service.

    Negatives:
    Extensive menu. (I'd expect a place like this to have a changing menu)
    Not cheap - £6-7 for a starter, £17-20 for a main.

  • 3.0 star rating
    22/6/2013

    Terrific little hotel in the ol dotwn of Conwy.  We booked the Swit Caer Rhun and I'm very happy we did.  It is more expensive, but not crazy and for the money, it sounds like you get a lot more.  We had a sitting room plus bedroom and a detached bathroom.  Hotel is very quaint, pretty old, but historic feeling.  Staf is friendly and helpful.  All in all - very good.

  • 5.0 star rating
    7/6/2012

    Ordered fish pie and it was rich and  delicious along with the side of Red cabbage was yum.   Very Welsh!

    • Qype User kar1nc…
    • Conwy
    • 1 friend
    • 9 reviews
    5.0 star rating
    31/12/2009

    For a special lunch or dinner you can't go wrong, but I do prefer the atmosphere in the bar if I am honest. You can get carried away with the cost if you include wine, but as I said, as a treat if fab. My only criitisism is that in the evenings if you get a crowd of locals in the bar it can be a bit rowdy and the staff seem incapable of asserting themselves.

    For me, lunch is best.

  • 5.0 star rating
    18/3/2012
    4 check-ins

    The restaurant is amazing, the staff go out of their way to make you feel welcome and the entire town of conwy is nice. If you want a relaxing vacation not spent suntanning definitely consider this place.

  • 5.0 star rating
    6/9/2012

    We will be returning soon for our fifth stay at The Castle Hotel.  We absolutely love this property for its charm, authenticity, food, service and hands on family management.  The charming town of Conwy sits under the shadow of Conway castle and its lovely High Street leads to the water complete with sea gulls begging for a bit of chips.  Don't miss it!

    • Qype User joanna…
    • Blackpool
    • 1 friend
    • 17 reviews
    4.0 star rating
    14/3/2012

    Food is amazing! Never had a bad meal! Don't go if you're in a rush because the staff and chefs certainly aren't, and don't go unless you have a small fortune, it's not cheap. Luckily I was having a birthday treat!

    • Qype User JohnB2…
    • Conwy
    • 1 friend
    • 10 reviews
    3.0 star rating
    15/5/2012

    Soup was excellent, but the roast was somewhat disappointing. Considering the price, I would have expected freshly cooked hot roast beef, but it tasted like cold cooked beef with gravy.

Page 1 of 1