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    • Qype User fruity…
    • Birmingham, West Midlands
    • 2 friends
    • 103 reviews
    5.0 star rating

    This branch of The Carphone Warehouse is the best I've ever visited because the staff are so helpful and the range of phones available is excellent.

    It's a pretty new store and it shows in how pristine all the shelves are and the customer friendly way in which it's laid out.

    I like the fact that you're left alone to browse when you enter the shop, there is no hard sell in this branch compared to others I've visited. If I want advice then there is someone hovering nearby, but otherwise I'm left to look at the phones and take my time making a decision.

    The range of handsets is excellent with the most basic of models represented as well as the latest handsets. Prices aren't too bad, although it's annoying when you find the ideal handset only to realise after setting your heart on it that it's only available on contract - I'm strictly a PAYG girl so wish they'd keep these Contract Only phones in a seperate section!

    As well as handsets you can buy a good range of phone accessories from this branch such as bluetooth bits and pieces, cases, charms and plenty of other things that I can't quite recall at the moment. These accessories can be a little expensive so I wouldn't buy things like this before checking out cheaper shops beforehand.

    In Carphone Warehouse you can be given advice on tarriffs and contracts, they shouldn't push you into a specific network but I always make it clear I am sticking with O2 before they start giving me the spiel!

    • Qype User blueno…
    • Birmingham, West Midlands
    • 0 friends
    • 24 reviews
    5.0 star rating

    One Carphone Warehouse is much like another - the way it looks and feels, and what it sells. What makes this one different is the helpful staff.

    I bought a Samsung T Mobile pay as you go phone here earlier this year, it was good deal, and I started using it right away when I got home. The next day it stopped working and i could not work out what was wrong. i tried charing it and it made no difference at all. So I called the shop (on my hme telephone!) and they said they would have a look at it if I brought it to them. So I did, and they could not fix it - it was a faulty model and they replaced it with a better spec phone as they had sold out of the one I got originally.

    All in all a good experience and I went away a satisfied customer.

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