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Caledonian Hilton Hotel

4.5 star rating
5 reviews Rating Details

Category: Hotels  [Edit]

4 Princes Street
Edinburgh EH1 2AB
0131 222 8888
Price Range:
£££

5 reviews for Caledonian Hilton Hotel

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Elite '10

106

157

Tim F.

Boca Raton, FL

USA

5 star rating
11/2/2009 1 photo

Location:

From an American tourist perspective, this is probably one of the best hotels to stay at in Edinburgh. You are located on Prince Street within easy walking distance to Edinburgh Castle, Royal Mile and the shopping on Prince Street. Plenty of great restaurants are also within walking distance and the bus stop for the express bus to/from the airport is located right around the corner from the hotel.

Hotel Staff:

The staff at the hotel are terrific and extremely helpful, especially the concierge desk. They are more than happy to assist you with directions, dining suggestions and transportation questions.

Room:

During our 2 stays in November/December 2008, we managed to get an upgraded room, with a king size bed and large bathroom, and views of Edinburgh Castle and Prince Street. The bed was extremely comfortable. The room came with its own portable heater to supplement the standard HVAC system, and came with complimentary teas, coffee, cookies and bottled water.

Food:

We also enjoyed the large Scottish breakfast buffet available at the hotel. Kids eat free (which is a big plus) and the restaurant staff were courteous and attentive. The quality of the food was excellent.

Overall:
The hotel is expensive, but if you are a Gold or Diamond Hilton Honors member, it is definitely worth it as they upgrade your rooms (if available) and provide you with free breakfast vouchers. You would be hard pressed to find another hotel of this caliber so close to Edinburgh's main attractions. We would definitely stay at this hotel again, if we are fortunate enough to return to this wonderful city.

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28

781

Mark D.

Washington, DC

USA

4 star rating
10/3/2010

Beautiful and with a lot of history!  Perfect location, great service, and spacious rooms (I had a single queen, with a view of the castle from my bedroom).

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1

11

Constant G.

Santa Clara, CA

USA

5 star rating
19/10/2009

We stayed at the Caledonian for five days this past June.  A lovely, period hotel, very nicely refurbished, located in the center of all the major museums, castles, fine restaurants and other attractions of Edinburgh.  Yet quiet and refined, with a sense of Victorian composure.

The concierge desk stands out.  They recommended a restaurant our first night that was superb, and continued to give us great recommendations throughout our visit.  

We wanted to see if my husband could get on the Old Course at St. Andrews, and voila, they pulled up the starting schedule for the next day on their computer, ascertained a time that would work, and gave my husband instructions about how to proceed.  Everything worked perfectly, and my husband was delighted by his round of golf on the world's oldest course with three hospitable Scottish duffers (even if we had to start from Edinburgh on the train to St. Andrews at 5 am!).

We had one mildly sub-par experience with service in the restaurant.  The hotel management sent us an email questionnaire as soon as we returned home, and in responding I mentioned this experience.  I received a personal reply from the hotel manager immediately, who said he would address the issue, and thanked me for praising the concierge staff.

This is total quality management at work.

A very enjoyable stay, all the way around, and I would recommend this hotel.  High cost can be mitigated by booking well in advance, and looking for the best rates available.  One factor to consider - discount rates sometimes produce smaller rooms or rooms with less desirable views, but that's more than offset by the location and quality of this hotel.

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Elite '10

146

624

Don W.

Portsmouth, NH

USA

5 star rating
11/1/2009

"The Callie" is a large, old, beautiful hotel in Edinburgh at the base of the extinct volcano that is the home of Edinburgh Castle.  Or so they tell me.  The hotel is an old building and the rooms are absolutely not all the same.  We ate breakfast at the hotel a few times and it was amazing.  Haggis, black pudding, white pudding... it was all here.  The only problem with this hotel is that it's expensive.  But if it's you've never stayed at the Caledonian before, be sure to do it at least once.

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2

63

Jackson Z.

Vancouver, BC

Canada

4 star rating
14/10/2009

This 5 star Hilton is the nicest one I've stayed at in the UK, and I've been to ALOT of them. Conveniently plotted on princess st, the hotel used to be an old train station. The Decor and architecture is amazing and the massively tall ceilings in majority of the rooms makes you feel very short. even the hallways are large enough to drive a London city bus through. If you are lucky enough, or rich enough to take one of the premium deluxe rooms, you'll get a great view of the Edinburgh castle out the window. There are 2 restaurants and 2 lounges in the hotel. A 'casual' and another fine dinning restaurant gives agreat selection of fine cuisine by the amazing executive chef. The fine dining area is a fantastic room to be in. Their whisky lounge offers what seems to be every single whiskey known to human kind. The other bar is an American themed pub. Caledonian also offers a selection of different meeting spaces, however if you ever get the opportunity too book the Versailles room, do it. Only downside to it is that you probably wont get much meeting done from staring at the amazing mural all over the walls.

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