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  • 3.0 star rating
    9/4/2014

    Browns is alright. We used to come here once in a while when I worked close by. Especially in the summer it's nice because of their big outdoor space in the sun.

    The food is standard but good. I mostly had the burger, ribeye steak or fish & chips. My colleague used to praise their special hot dog but I always thought it would be too small for me (and who has a hot dog for lunch?). They serve some good beers (such as Leffe), wine and a few good whiskies as well. Service is friendly but sometimes takes a while when everybody comes out during lunch.

    Don't expect the best, but if you happen to be in Canary Wharf on a sunny day, I would recommend you to go there and sit outside.

  • 3.0 star rating
    12/2/2014
    1 check-in

    Cool for drinkies & brunch.

    This is a reliable place for the typical afterwork drinks - downstairs.

    Upstairs is the main dining area. It's a pretty place that has piano music on Sundays for the brunch. Very nice.

    Prices are always reasonable, happy hour specials at times, food is fine and so is the service.

  • 3.0 star rating
    9/11/2013

    I came with work for afternoon tea.  It wasn't a particularly memorable experience.  The offer of cakes and scones were fine, nothing remarkable.  The sandwiches were sloppily put together and had obviously been sitting out all day as the bread was a little stale on the outside.

    It's not somewhere you'd go out of your way to frequent but it wasn't necessarily terrible either.

  • 3.0 star rating
    13/5/2013

    Browns is fairly solid.  I know they're a chain, but I haven't been to any other locations.

    Is the food particularly mind-blowing?  No... but it's not bad.  I had a flatbread with chorizo and prosciutto for starter, and the Browns burger for the main.  The flatbread was super crisp and was definitely tasty, albeit a little bit too greasy from the chorizo.  The burger is pretty tasty, but definitely nothing to write home about.  Two patties, piece of cheese, bacon, some manner of slaw, etc.  I can't say anything negative about it, but I can't say anything outstanding about it either.

    I will say that the service was absolutely spot on and super friendly!  Like really, really lovely and worked well with our group that increased in size gradually and had a couple restless kids!

  • 2.0 star rating
    26/6/2012

    This place looked so promising! I thought Browns was always one of those places you could go to and get a decent gastro-pub-esque meal, but i was very disappointed by my local Browns. I think the first thing i have to get off my chest was bathroom facilities - it was horrible and for somewhere that seemingly likes to present itself and being quite nicely kept there is only one cubicle for ladies and one for gent, the seat was broken, toilet paper everywhere (on a Monday night?!) My worst nightmare.

    The waiter was super pleasant and we sat outside by the Quay (a lovely summer spot) and drank G&T's. For dinner we ordered Bavette Steak Frites £13.95 and Boar Burger £12.95. My burger was very tasty, with a slightly smoky finish to it and succulent served with hand cut chips but my friends steak which she ordered rare (it must have been on one crazy diet before it arrived to our table) was so very tough my friend must have had a hard time digesting it after wards.

    Main courses are around £12 - £25, a French/ British influenced menu and there are quite a few Browns around London/ the UK, this one is very spacious and you can regularly find local city folks have a good few-too many on a Friday night here. They have a good selection of cocktails, i didn't try one in West India Quay but the one in Covent Garden has Bramble (lovely gin based cocktail) and berry and pomegranate martini's which are as enjoyable to drink as they are watching the bartenders make.

    2/5 Stars on this particular Browns as I've been to others and preferred the meals, the drinks and the facilities!

  • 3.0 star rating
    8/3/2012

    Nothing particularly astounding about this place, but nothing particularly horrid either.

    Okay, let me step out of my slightly-snobby-North-London-shoes. It was what my date and I were looking for--a cheapish place to have a drink and food. The service was absolutely fine. The food was mediocre: I had the pork belly, which was a bit bland in comparison to the lovely mash that accompanied it. Also, the crackling tasted real funny, which is sad because I LOVE Crackling. My date's burger was well received, no complaints from him. The Chocolate Trifle was good, not what I was expecting. I did love the custard in it.

    Considering the only other thing we saw were high-end restaurants, this was perfectly fine. I'd come back but wouldn't commute for it.

  • 2.0 star rating
    1/7/2012

    I'm beginning to notice a trend across all the Browns chain*. And that is shockingly bad service. I arrived at this Browns on Thursday noontime for a reserved afternoon tea. Not surprisingly, they hadn't prepared for afternoon tea even though we'd reserved for it. Knowing that i had to be back in the office by a set time that would not allow for any Browns slow-service shenanigans, I thought ahead and decided to just get a glass of bubbly and a cream scone. This was, of course, after a very confused and frustrated ordering process. The server was ill-equipped to, well, serve us, and her agitation that people in my large party were ordering various things from the menu was clear.

    The champagne that arrived for me was flat. Now, I don't know about you, but if an establishment is willing to serve champagne by the glass, I expect them to serve fresh champagne by the glass. I sent the champange back once the server made her way back around the table, and she was obliging although not particularly apologetic. I was left wondering - how often do they serve people flat champagne? We're in Canary Wharf for christsake.

    The cream scone took an inordinate amount of time to arrive; I'd finished my champagne long ago and wasn't offered another glass;  so I ate it swiftly and left my colleagues behind.

    *And by 'trend' I mean the two Browns locations I've ever vistied.

  • 4.0 star rating
    21/12/2010
    4 check-ins First to Review

    The food here is actually pretty good... once you get it! I've been here a few times during the lunchtime rush at Canary Wharf and the service can be atrociously slow. However, go on a Sunday evening when the place is only a third full and you'll probably be ok.  They have 2 menus that have some cross over, an a la carte and a fixed price one for 1, 2 or 3 courses.

    Recently I've had the Steak Frites and the Pork Belly. The latter was very good, it cost £12.95 I think.

    They also do a selection of Sunday Roasts which aren't bad either for around £9 - £11.

    Last time here I had the Argentinian Malbec for around £17. It was very acceptable.

  • 4.0 star rating
    14/10/2011

    We had a colleague on secondment living above Browns. Excellent location and a lot of fun.
    This meant it was easy to go to Browns after work. Maybe a little too easy!

    Anyway the food here is reasonable and the bar atmosphere nice. Like all the places on West India Quay there's outdoor seating which helps as these places can get super bz with all the worker bees unwinding after a hard day's work! lol

  • 4.0 star rating
    1/10/2012 Updated review

    I can't say this is my type of bar, but a nice bar none of the less. However the staff are SUPER friendly. I've never felt so greeted without some guy trying to stick his hands on my arse. For British standards of customer service, Browns is WAY above average.

    We had some nibbles, and it wasn't so great. Not that I was spitting it out, but wasn't ready to have seconds either. The artichoke dip was served cold. It should have at least been chucked in the microwave. But... it's a bar. Sometimes food good... sometimes not as good. I ate it... i'm a pig! So wasn't that horrifying. But to my Italian friend who lives on fine dining, it wasn't good enough for a second bite. The american in me isn't so picky.

    The prices for a glass of wine is a little more expensive that average, but giving the location, to be expected.

    I would come again!

    4.0 star rating
    26/9/2012 Previous review
    I can't say this is my type of bar, but a nice bar none of the less. However the staff are SUPER… Read more
  • 4.0 star rating
    26/10/2011
    Listed in I'm in Chains!

    We regularly frequent this branch of Browns on a Sunday either before or after the movies. Until recently the service had been spot on, however one Sunday lunchtime we visited & the place was extremely busy, and it seems the kitchen and wait staff were overun, because not only did our food take ages to be served and some was missing but the service was appalling and full of attitude. We put this incident down to a bad day - for them and us! I must point out that the food (their fantastic roasts) were delicious and I recommend them for value for money and for being lovely and tasty!

    Every other time I've come here, and as I say this is sometimes nearly every weekend(!) the service has been wonderful and the food and drinks always fabulous. The setting is nice and picturesque, especially on a nice day when, if you wish, you seat outside. If not, inside is nice and cosy and particularly atmospheric if the piano player is tinkling on the old ivories!

    Make mine a Havana or a Coconut Daiquiri!

  • 2.0 star rating
    10/8/2012

    This is a typical local banker lunch spot and thusly went here to lunch with a few colleagues. Once seated outside, I immediately remembered being here nearly 5 years ago!

    Ordered a cask beer and chose The Browns Lunch & Early Menu with two courses at £10.95. Of course, the menu is rubbish and they actually mean an appetizer and lunch main. I had tried to order 2 different mains (other pubs let you do so). So chose the Escabeche of Mackerel Fillet served warm with olive tapenade and Grilled Fillet of Sea Bass with crushed pea and potato mash, roasted pequillo peppers and a wholegrain mustard dressing. While the food was tasty, they sure dont give you enough of it. There was barely any wholegrain mustard dressing and it was already placed on the sea bass so it was not possible to have extra with the potato mash for example. I must say I liked the Escabeche of Mackerel Fillet the best.

    As others have stated, service is quite bad and I was running late for a meeting I had to chair so had to leave my colleagues with the bill. Also, the beer selection on the menu does not actually match what is actually available. This makes no sense.

    If you are looking for a cheap meal right on Canary Wharf with outside seating. this is a good place. Otherwise, there is better food in the food courts inside the building where the DLR Canary Wharf station is located.

  • 3.0 star rating
    21/1/2012

    Great Location for a drink or food . .The service was good and the  menu had a varied choice at reasonable prices. The main problem was the noise , a conversation was impossible , shouting to be heard was no fun. Enoyed the food though !

  • 3.0 star rating
    27/4/2011

    Good pit stop for a drink or pre-cinema lunch/dinner. Nice outdoor seating.

    • Qype User jamier…
    • London
    • 4 friends
    • 100 reviews
    2.0 star rating
    26/7/2011

    Not the greatest roast I've ever hadand by far not the cheapest either

    • Qype User Silvio…
    • London
    • 5 friends
    • 1 review
    2.0 star rating
    3/4/2009

    Food was poor and service as well. Expensive bottle of wine was open at the bar and came to the table already open. I will not recommend the restaurant but the bar is nice with live piano good atmosphere.

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