Stayed here at the end of july had a great time! Food was good,staff were friendly & helpful. the hotel could do with a refurb, the a/c was bust so the room was hot, the room was spotlessly clean though, the bed was comfy, we would stay here again!
Not happy with my stay. The sauna was out of service the entire time. The room service menus says that sandwiches are available 24 hours but they were not and no alternative was offered. No matter what setting the rooms ac was put on it maintained 25.5c. At booking we were offered bottles of Moët champagne we ordered 3 but received 2 and the third was another brand of poor taste. If you are looking for a place to stay in London keep looking.
This only concern their gym as I have not stayed at the hotel.
Avoid! I m surprised they even offer such bad quality in canary wharf.
Old school material, used and worn out, hygiene was not good.
The space is small and lacks fresh air..
Conclusion it definitely needs a big refurbishment to match de quality the hotel wishes/pretends to be offering.
Ok so i stayed here a couple of weeks ago and well its a ll a bit hit and miss.
Starting with the welcome from the reception staff that are all rather aggressive for my liking and seem to forget they are serving corporate customers.
The rooms are ok if a little dated, very much a 1970s attempt at being classy .......... FAIL.
The hotel has two restaurants a pizzaria and a carvery. For the love of god if you are going to eat in the hotel go to the pizzaria. I would give the little pizza place a merited 3 stars, your basic does what it says on the tin job.
As for the carvery.......... just well aweful!! Worst meal I have had in a long time, I actually pitied the waitress and she was lovely but even the 'chef' who was doing the carving admitted it was not worth the money.
As I walked out I said the manager the only redeeming feature of the place was his waitresses which he seemed to take as the highest praise he could have received which says it all.
Overall though for a cheap-ish hotel on Canary Wharf it does the job but if you have the money go 100 yrds further along the road to the Hilton!
Old world plush. Thousands of rooms and all pretty nice. Restaurant on site is one for a Taste Card discount, and its very local to Canary Wharf.
I have been to this hotel twice. It is very nice and the rooms that I have stayed in have had fantastic views of the Docklands and Canary Wharf. The rooms are very luxurious and the food is excellent. For breakfast there is a huge selection of very good quality food and dinner was equally as good. The location of the hotel is a little 'unusual' if you are not there on business, but it can be an interesting part of London to explore if you are not familiar with it. There aren't many bars or restaurants nearby, although we did find a good Indian takeaway just round the corner. Recommended.
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