I found this site after I'd ordered my dress from Losners and was terrified - but honestly? I have had no problems whatsoever with them.
When my dress came in it only needed an inch taking in on the bust/one out on the hips (and that could well have been my size changing!) and that was done by the seamstress with no extra charge. The length was perfect.
I had 3 fittings appointments, each of these was during the week, but I didn't even ask for Saturday's - it makes sense that they need to keep this free for new sales, otherwise they wouldn't keep afloat!
All the girls and the manageress were fine with me - yes at my initial appointment we were asked to wear gloves to check the dresses, but that's so as they can sell the samples - and it's hardly a great trial.
My dress was absolutely beautiful, and beautifully looked after by them. The only thing I'd say is that the zip broke on the cover they used for it, so it might be good if they stocked more expensive ones and offered you to pay for them.
This was one of the best bridal shops we came across in the hunt for my sister's wedding dress. The staff are really helpful and sweet snd they have a huge selection of gorgeous dresses. They also do lots of dresses for bridesmaids too, so you can get it all done together! Their changing rooms are really spacious and bright and private, and believe me, that makes a huge difference when you're trying on one dress after another, after another
I was not impressed with Losners. There was no guidance as to what would suit me, just pick whatever you want. The salesperson was not especially friendly and refused to give me any opinions of how I looked in the dresses or suggest ways I could change the look.
The dresses were mid- to low-range and not fantastic quality even for the money. A dress costing £1200 had cheap machine-made lace sewn onto it - you can get a bespoke top-end designer dress for just a little more.
The changing rooms were just boxes, nothing special about the experience at all.
However the menswear people were very good.
They have a nice selection of dresses & they are a good opportunity to sample styles.
I am really not impressed by the service after you order though.
Examples : I contacted them a few times but they couldn't find any info about delivery dates so I panicked that they had not placed the order. Unnecessary stress.
Now the dress has arrived but can't offer me a slot for a fitting until 6 weeks time which is 7 days before the wedding!! More stress.
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