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    • Qype User clarab…
    • London
    • 0 friends
    • 1 review
    1.0 star rating
    21/5/2013

    After one really good haircut (with Matt G) here when the salon first opened I booked in for a second cut  and it's quite probably my last.
    My appointment with Simone (a gent, in case you  like me  are a little surprised by this!) was booked for 1pm. But after having my hair washed and being seated next to where Simone was finishing another customer's haircut, it was nearly 2pm and my hair mostly dry before he stopped flirting outrageously with her and started my appointment. He apologised cursorily for being an hour late to start but quickly justified it by saying he likes to make sure that everyone has the best possible cut. But having said this, obviously conscious of running behind for the rest of the afternoon, he gave me the fastest, and shoddiest, haircut I've ever had in my life. When my boyfriend, who was strolling past, stopped in to say hello for less than a minute, Simone rudely told him we had to get on with my cut  after keeping me waiting for more than an hour.
    He cut off 3 inches of hair despite agreeing on one, and gave me a fringe so wonky it looked like it had been cut with toenail clippers.
    I just wish I hadn't been so desperate to get out of there that I left without making a proper complaint. For very nearly £60 I'm still so annoyed about how I was treated, and the truly awful cut I left with. I know they're young and doing things differently but Simone's service was just beyond awful.

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From the business

Specialties

Blue Tit believe that a haircut should be an experience, not just a transaction. At our independent, boutique salon on Stoke Newington Road and now Lower Clpaton Road too, you'll find exposed brickwork, gorgeous original features, vintage leather armchairs and an intimate team of passionate professionals. We like to keep it raw and luxurious, so we use natural products like Davines, that are kind to hair and kind to the environment. Come and take a peek at our little Dalston or Clapton nest and enjoy a fresh fruit smoothie at the sweeping wooden bar, which curves underneath 700 gossamer-hung light bulbs, or curl up with a magazine and a laptop on the covered garden terrace. Oh, and you could even get your hair done, our award-winning stylists mean we're pretty good at that too.