Never been let down here before and that is for more years than I can remember, have just booked for a rare night out with the Wife tomorrow and hope they confirm authentic, fresh, delicious and a great atmosphere.
Myself, boyfriend and my friend who was visiting decided to come here on a Saturday evening. I booked a table as I have heard its quite a busy restaurant. We were seated straight away and offered the menu and drinks list. The only thing I didn't like about this place was the service. I found the staff to be quite moody, unfriendly and not very attentive, there seemed to be a group of adults with their children for a birthday who they seemed to be focusing more on than the other customers. Being italian myself I always find italian restaurants have the most friendly staff who always try their hardest to ensure your dining experience is the best it can be...this place had the opposite effect on me.
This is a shame as the food is really good and I really enjoyed our meal and variety of cocktails. Some of the younger staff members need to put a smile on their face and be more attentive. Our starters came and we had no knifes, it took too long to get a staff members attention that we gave up and just ended up cutting our starters with the fork. My boyfriend ordered another beer and it was just slammed on the table and the waiter walked off without asking if the rest of us were happy or needed anymore drinks, we then had to try and get another waiters attention again to order more drinks.
Its such a shame as I would be happy to go again for the food as it was very tasty, was at good prices and the fact the restaurant itself is really lovely. Its a shame some of the staff aren't as pleasant as the food, not even a thanks for coming when we left.
This user has arrived from Qype, a European company acquired by Yelp in 2012. We have integrated the two sites to bring you one great local experience.