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  • 3.0 star rating
    30/1/2010
    First to Review

    I took a Shuttle XPC (a desktop PC in a very small case) here because when I brought it back from Canada, I stupidly plugged it in without switching the voltage setting on the power supply.  Doh.

    What bugged me even more is that I couldn't fix it myself and I'm normally quite good at this sort of thing.  I took it in, picked it up a day or so later and when I got it home, it worked.  I am certain that somewhere obvious inside the case there is a huge reset button labelled, "press here if you are an idiot", but I was too incompetent to find it and so suffered the ignominy of having to explain what I had done.  I think the £100 I was charged were really punitive damages rather than the cost of repairs. They wouldn't tell me what they did to fix it, so I think that it probably actually took slightly under 2 minutes to open the case and slightly under 2 seconds to apply the fix.

    The people are friendly, my only beef is that on return, the case thumb screws had been replaced with regular slot screws.

    If they need to open the hood on a PC or laptop, they will charge you  £70 for a diagnosis regardless of whether it can be fixed or not.  If work is required you will be charged for parts and labour on top of that.

    They specialise in fixing Shuttle PCs here as well as laptops, but I'm sure they could sort out your desktop woes as well.  All over, I have no real issue with this place and would use it again if necessary.

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