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  • 1.0 star rating
    First to Review

    Here's a funny story! My Atlas cab driver swerved while driving and told us he was falling asleep. When I asked him if he was OK he started freaking out and became really aggressive. He then began having spasms, shaking his head violently every few seconds.

    I had him stop about 10 minutes from my flat so I could get out and walk. Worst experience with a cab company i've ever had.

    • Qype User Glen…
    • London
    • 1 friend
    • 2 reviews
    1.0 star rating

    I use to be a regular
    user of this company, however, several months ago, I had a very bad experience
    with them. I contacted them to let them know what happened but have had no real
    resolution. Someone left me a message to contact the office regarding the situation
    and I did return the call, however no one ever called me back. A
    couple of months ago, I'd organised a taxi for a pick up in hackney. I was told
    the wait was approximately 30 mins which I agreed to. After waiting for over 30
    mins I'd decided to go with my friend in her taxi before going home to my
    place. It was very late and freezing cold!! However, FIRST I called their
    office to cancel the taxi which they said was fine and not a problem. If the
    office had told me the taxi was 5 mins away, I would've waited. However the
    office said it was ok to cancel. Approximately 10 mins later I receive a call
    telling me the taxi was 10 mins away. I explained that I called up to cancel
    and that I'd gone elsewhere now. The person on the phone said I'd have to pay a
    £10 cancellation fee which I refuse as the office had originally said it was
    fine to cancel. When I arrived home eventually a strange man started to
    approach me and then started to follow me for over a couple of blocks which I
    strongly suspect was the taxi driver! Granted I have no proof of this, but it
    did strike me as coincidental that a person made a direct path towards me as
    soon as I exited from a taxi and followed me for a couple of blocks. To be
    honest, this terrified me most of all. Since
    this was such an unpleasant experience I've not use your company for a few
    weeks. I then decided to try the company again (thinking maybe it was my
    imagination), however, when I called, I was told I owe the driver £10. So I
    have since stopped using this company altogether. I use to promote this company
    to my friends, however, I now tell everyone I know about my experience and they've
    also boycotted the company.

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