Large floor space with a lot of equipment caters for all fishing disciplines easy to browse comfortable well lighted area staff can be helpful when approached.Parking at front of shop limited parking at back of shop seems to be shared with other businesses. Not all items are price marked, no discount or competitive pricing, new web site poor,always double check item in stock before making a journey.A supermarket type shop not an anglers shop.
Appalling Service! Placed an order for 2 items which the site said were both in stock and would be delivered within 48 hours. Contacted the company when I didn't receive the items and was informed that they were experiencing technical difficulties which meant some items were incorrectly showing as in stock, but was told they would get the items dispatched asap.
Contacted them again after 5 weeks and was informed they were still awaiting the items. I questioned the fact that I had received no contact from them informing me of any delays, and was told in a rather curt manner that I had been sent emails. I certainly haven't received anything from Angling Direct, have checked my spam folder and appear to be receiving emails from every other source, wanted and unwanted. Didn't argue the point and requested a refund. This I have to say was actioned quickly. Unfortunately due to the issues I have experienced and the complete lack of contact, I will certainly never use them again.
If I could give no stars on this company I would.
I will never touch this company again. When I brought something from them and paid for it they never said it was out of stock for 2 weeks.
I have now had to e mail them on the day they said that the product I brought would be back in stock. They have now said it will be another week before it is in stock, they say great customer service on their website, I couldn't think of another company with worse customer service. Awful!
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